User-Chatbot Conversations During the COVID-19 Pandemic: Study Based on Topic Modeling and Sentiment Analysis
User-Chatbot Conversations During the COVID-19 Pandemic: Study Based on Topic Modeling and Sentiment Analysis
Hyojin Chin
1
, PhD ;
Gabriel Lima
1
, MSc ;
Mingi Shin
2
, BA ;
Assem Zhunis
2
, BA ;
Chiyoung Cha
3
, PhD ;
Junghoi Choi
4
, BA ;
Meeyoung Cha
1, 2
, PhD
1
Data Science Group, Institute for Basic Science, Daejeon, Republic of Korea
2
School of Computing, Korea Advanced Institute of Science and Technology, Daejeon, Republic of Korea
3
College of Nursing, Ewha Womans University, Seoul, Republic of Korea
4
SimSimi Inc, Seoul, Republic of Korea
Corresponding Author:
-
Meeyoung Cha, PhD
-
Data Science Group
-
Institute for Basic Science
-
55, Expo-ro, Yuseong-gu
-
Daejeon, 34126
-
Republic of Korea
-
Phone:
82 428788114
-
Fax: 82 428788079
-
Email: meeyoung.cha@gmail.com