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Letters to the Editor (45) Generative Language Models Including ChatGPT (330) Artificial Intelligence (1430) Chatbots and Conversational Agents (550)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/65527, first published .
Considerations and Challenges in the Application of Large Language Models for Patient Complaint Resolution

Considerations and Challenges in the Application of Large Language Models for Patient Complaint Resolution

Considerations and Challenges in the Application of Large Language Models for Patient Complaint Resolution

Authors of this article:

Bin Wei1 Author Orcid Image ;   Xin Hu1 Author Orcid Image ;   XiaoRong Wu1 Author Orcid Image
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Bin Wei   1 , MD ;   Xin Hu   1 , MD ;   XiaoRong Wu   1 , MD

1 The 1st Affiliated Hospital, Jiangxi Medical College, Nanchang University, Nanchang, China

Corresponding Author:

  • XiaoRong Wu, MD
  • The 1st Affiliated Hospital
  • Jiangxi Medical College
  • Nanchang University
  • No. 17 Yongwai Zheng Street
  • Donghu District
  • Nanchang, 330000
  • China
  • Phone: 86 13617093259
  • Email: wxr98021@126.com