Leveraging Large Language Models for Improved Understanding of Communications With Patients With Cancer in a Call Center Setting: Proof-of-Concept Study

Leveraging Large Language Models for Improved Understanding of Communications With Patients With Cancer in a Call Center Setting: Proof-of-Concept Study

Authors of this article:

Seungbeom Cho¹ ;   Mangyeong Lee^{2, 3} ;   Jaewook Yu¹ ;   Junghee Yoon⁴ ;   Jae-Boong Choi^{1, 5} ;   Kyu-Hwan Jung^{6, 7} ;   Juhee Cho^{2, 4, 8}