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This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (814) Information Retrieval (369) New Methods (1207) Information Seeking, Information Needs (602) Artificial Intelligence (2482) Speech and Phonetics in Verbal Protocols (Think Aloud, Recall, and Explanation Tasks) (94)

Published on in Vol 27 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/79961, first published .
Man holding smartphone and pill bottle, likely researching medication

Evolving Health Information–Seeking Behavior in the Context of Google AI Overviews, ChatGPT, and Alexa: Interview Study Using the Think-Aloud Protocol

Evolving Health Information–Seeking Behavior in the Context of Google AI Overviews, ChatGPT, and Alexa: Interview Study Using the Think-Aloud Protocol

Authors of this article:

Claire Wardle1 Author Orcid Image ;   Shaydanay Urbani2 Author Orcid Image ;   Eric Wang2 Author Orcid Image
Article Authors Cited by (11) Tweetations (3) Metrics

Journals

  1. Evenstein Sigalov S, Tsybulsky D. Critical ignoring reimagined: insights from STEM digital curation on Wikimedia platforms. Smart Learning Environments 2026;13(1) View
  2. Park H, Lee S, Lee K. ChatGPT performance in orthodontics. Journal of Orofacial Orthopedics / Fortschritte der Kieferorthopädie 2026 View
  3. Trillo-Domínguez M, Martin-Neira J, Olvera-Lobo M. Dr. Google vs. Dr. ChatGPT in Online Health Self-Consultation: A Scoping Review of Accuracy, Bias, and Actionability (2023–2025). Informatics 2026;13(3):41 View
  4. Lee J. When Advice Becomes Infrastructure: Ethical Governance of Conversational AI in Psychoactive Substance Information Ecosystems. Psychoactives 2026;5(1):6 View
  5. Michie C, Maheshwari A. Searching, a Rapidly Evolving Skill. Newborn 2026;5(1):1 View
  6. Alon L, Levkovich I. Consumer and Patient Health Information Seeking with Generative AI Tools: A Scoping Review of Facilitators and Barriers (Preprint). Journal of Medical Internet Research 2026 View
  7. Mason A, Ashmore A. Generative-AI as a source of caregiving guidance for medical tourists: A content and readability analysis. Patient Education and Counseling 2026;149:109630 View

Conference Proceedings

  1. Azzopardi L, Roegiest A. Proceedings of the 2026 Conference on Human Information Interaction and Retrieval. Information Farming View
  2. Ramesh S, Daneshzand F, Rashidi B, Raj S, Subramonyam H, Rajabiyazdi F. Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems. Metacognitive Demands and Strategies While Using Off-The-Shelf AI Conversational Agents for Health Information Seeking View
  3. Sünkler S, Lewandowski D, Schultheiß S, Koop O. Companion Publication of the 2026 18th ACM Web Science Conference. Information Diversity and Authority Shifts in Google’s AI Overviews: An Audit of Health Queries View
  4. Trikha K, Madrzyk B, Castelino A, Bahrini A. 2026 Systems and Information Engineering Design Symposium (SIEDS). MedAgent: Trustworthy Personalized Consumer Health Search via Multi-Agent Retrieval and Verification View