Satisfactory Evaluation of Call Service Using AI After Ureteral Stent Insertion: Randomized Controlled Trial

Ukrae Cho   ^{1, 2 *} , MSc ;   Yong Nam Gwon   ^{3 *} , MD ;   Seung Ryong Chong   ⁴ , MBA ;   Ji Yeon Han   ³ , AD ;   Do Kyung Kim   ³ , MD ;   Seung Whan Doo   ³ , MD, PhD ;   Won Jae Yang   ³ , MD, PhD ;   Kyeongmin Kim   ⁵ ;   Sung Ryul Shim   ⁶ , PhD ;   Jaehun Jung   ^{7 *} , MD, PhD ;   Jae Heon Kim   ^{3 *} , MD, PhD

¹ AI product Biz Team, AI service division, SK Telecom, Seoul, Republic of Korea

² College of Business, KAIST, Seoul, Republic of Korea

³ Department of Urology, Soonchunhyang University Seoul Hospital, Soonchunhyang University Medical College, Seoul, Republic of Korea

⁴ Social Safety Net Team, ESG Office, SK Telecom, Seoul, Republic of Korea

⁵ Department of Engineering, University of Hong Kong, Hong Kong, China (Hong Kong)

⁶ Department of Biomedical Informatics, College of Medicine, Konyang University, Daejeon, Republic of Korea

⁷ Department of Preventive Medicine, Korea University College of Medicine, Seoul, Republic of Korea

*these authors contributed equally