This paper is in the following e-collection/theme issue:

Editorial (49) Chatbots and Conversational Agents (531) Generative Language Models Including ChatGPT (311) Theme Issue 2022: Chatbots and COVID-19 (42) Outbreak and Pandemic Preparedness and Management (1727) Infectious Diseases (non-STD/STI) (1575)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/54840, first published .
Chatbots and COVID-19: Taking Stock of the Lessons Learned

Chatbots and COVID-19: Taking Stock of the Lessons Learned

Chatbots and COVID-19: Taking Stock of the Lessons Learned

Authors of this article:

Virginia Arnold1 Author Orcid Image ;   Tina D Purnat2, 3 Author Orcid Image ;   Robert Marten4 Author Orcid Image ;   Andrew Pattison5 Author Orcid Image ;   Hebe Gouda6 Author Orcid Image
Article Authors Cited by (1) Tweetations (3) Metrics

Virginia Arnold   1 , MA, MBA ;   Tina D Purnat   2, 3 , BA, MSc ;   Robert Marten   4 , MPH, MPP, PhD ;   Andrew Pattison   5 , MSc ;   Hebe Gouda   6 , MPH, PhD

1 Department of Social Determinants of Health, Division of UHC Healthier Populations, World Health Organization, Geneva, Switzerland

2 Department of Epidemic and Pandemic Preparedness and Prevention, Emergencies Programme, World Health Organization, Geneva, Switzerland

3 University of Memphis School of Public Health, Memphis, TN, United States

4 Alliance for Health Policy and Systems Research, Science Division, World Health Organization, Geneva, Switzerland

5 Department of Digital Health and Innovation, Science Division, World Health Organization, Geneva, Switzerland

6 Department of Health Promotion, Division of UHC Healthier Populations, World Health Organization, Geneva, Switzerland

Corresponding Author:

  • Hebe Gouda, MPH, PhD
  • Department of Health Promotion
  • Division of UHC Healthier Populations
  • World Health Organization
  • Avenue Appia 20
  • Geneva, 1211
  • Switzerland
  • Phone: 41 793865070
  • Email: goudah@who.int