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This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (1145) Clinical Informatics (2177) Clinical Information and Decision Making (3587) Information Retrieval (485) Adoption and Change Management of eHealth Systems (1095) Focus Groups and Qualitative Research for Human Factors Research (1517) Physician and Healthcare Worker Burnout (211) Health Professionals' Training in eHealth, Digital Medicine, Medical Informatics (269)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/49387, first published .
Doctor using smartphone with stethoscope and medical chart

Health Professionals’ Views on the Use of Conversational Agents for Health Care: Qualitative Descriptive Study

Health Professionals’ Views on the Use of Conversational Agents for Health Care: Qualitative Descriptive Study

Authors of this article:

A Luke MacNeill1, 2 Author Orcid Image ;   Lillian MacNeill1, 2 Author Orcid Image ;   Alison Luke1, 2 Author Orcid Image ;   Shelley Doucet1, 2 Author Orcid Image
Article Authors Cited by (10) Tweetations Metrics

Journals

  1. Andrew A. Overview of the emerging role of chatbots, including large language models, in supporting tobacco smoking and vaping cessation: a narrative review. Global Health Journal 2025;9(1):6 View
  2. Jiang X, Yuan X, Zhao H, Peng J. The Effectiveness and Feasibility of Conversational Agents in Supporting Care for Patients With Cancer: Systematic Review and Meta-Analysis. Journal of Medical Internet Research 2025;27:e76968 View
  3. MacNeill A, MacNeill L, Luke A, Doucet S. Exploring health professionals' views on the depiction of conversational agents as health professionals: a qualitative descriptive study. Frontiers in Digital Health 2025;7 View
  4. Luo W, Feng T, Zhang T, Chen X, Lu X, Li Y, Hou C, Gao J. Attitudes and perceptions of the application of large language models among health professionals: A mixed-methods systematic review. Public Health 2026;254:106252 View
  5. Lialiou P, Katsiroumpa A, Gallos P, Konstantakopoulou O, Moisoglou I, Galani O, Tsiachri M, Galanis P. Exploring Nurses’ Perspectives on the Use of Artificial Intelligence Chatbots for Mental Health Support: A Cross-Sectional Study in Greece. Nursing Reports 2026;16(4):133 View

Books/Policy Documents

  1. Dehyouri S. Sustainable Entrepreneurship. View
  2. You C, Ghosh R, Maxim A, Peng X, Tamboli D, Huang Z, Canales R, Venkatakrishnan R, Lok B. Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. View

Conference Proceedings

  1. Chen C, Kuo P, Huang S, Li Y, Lo H. Proceedings of the Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems. Dr.Ei: A Two-Stage, Multi-Agent, Multimodal Clinical Decision Support Workflow for Clinician Sensemaking View
  2. Kothari N, Valente A, Billinghurst M. Proceedings of the 8th ACM Conference on Conversational User Interfaces. Conversational User Interfaces in Healthcare: A Scoping Review of ACM CUI Conference Contributions View
  3. Skovfoged M, Kasl F, Koščík M, Loutocky P, Stupka V, Mikulik R, Knoche H. Proceedings of the 8th ACM Conference on Conversational User Interfaces. Reaching the last mile? How Design Decisions Shape Medical Device Qualification and Classification of Patient Support Chatbots In The EU View