This paper is in the following e-collection/theme issue:

Research Letter (38) Chatbots and Conversational Agents (542)

Published on in Vol 24, No 12 (2022): December

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/39573, first published .
Designing Emotions for Health Care Chatbots: Text-Based or Icon-Based Approach

Designing Emotions for Health Care Chatbots: Text-Based or Icon-Based Approach

Designing Emotions for Health Care Chatbots: Text-Based or Icon-Based Approach

Authors of this article:

Shubin Yu1 Author Orcid Image ;   Luming Zhao2 Author Orcid Image
Article Authors Cited by (5) Tweetations (5) Metrics

Shubin Yu   1 , MA, MSc, PhD ;   Luming Zhao   2 , MA

1 Department of Communication and Culture, BI Norwegian Business School, Oslo, Norway

2 School of Journalism, Fudan University, Shanghai, China

Corresponding Author:

  • Shubin Yu, MA, MSc, PhD
  • Department of Communication and Culture
  • BI Norwegian Business School
  • Nydalsveien 37
  • Oslo, 0484
  • Norway
  • Phone: 47 41228055
  • Email: shubin.yu@bi.no