This paper is in the following e-collection/theme issue:

Theme Issue 2022: Chatbots and COVID-19 (41) JMIR Theme Issue: COVID-19 Special Issue (2391) Chatbots and Conversational Agents (463) Theme Issue: Novel Coronavirus (COVID-19) Outbreak Rapid Reports (1482) Digital Health Reviews (1186) Outbreak and Pandemic Preparedness and Management (1675) Artificial Intelligence (1198)

Published on in Vol 24, No 12 (2022): December

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/35903, first published .
User Experience of COVID-19 Chatbots: Scoping Review

User Experience of COVID-19 Chatbots: Scoping Review

User Experience of COVID-19 Chatbots: Scoping Review

Authors of this article:

Becky K White1, 2 Author Orcid Image ;   Annegret Martin2 Author Orcid Image ;   James Angus White2 Author Orcid Image
Article Authors Cited by (6) Tweetations (5) Metrics

Journals

  1. Giansanti D. The Chatbots Are Invading Us: A Map Point on the Evolution, Applications, Opportunities, and Emerging Problems in the Health Domain. Life 2023;13(5):1130 View
  2. El Ayadi A, Singh P, Duggal M, Kumar V, Kaur J, Sharma P, Vosburg K, Diamond-Smith N. Feasibility and acceptability of Saheli, a WhatsApp Chatbot, on COVID-19 vaccination among pregnant and breastfeeding women in rural North India. BMJ Innovations 2023;9(4):195 View
  3. Kiuchi K, Otsu K, Hayashi Y. Psychological insights into the research and practice of embodied conversational agents, chatbots and social assistive robots: a systematic meta-review. Behaviour & Information Technology 2023:1 View
  4. Lim W, Custodio R, Sunga M, Amoranto A, Sarmiento R. General Characteristics and Design Taxonomy of Chatbots for COVID-19: Systematic Review. Journal of Medical Internet Research 2024;26:e43112 View
  5. Arnold V, Purnat T, Marten R, Pattison A, Gouda H. Chatbots and COVID-19: Taking Stock of the Lessons Learned. Journal of Medical Internet Research 2024;26:e54840 View
  6. Grassini E, Buzzi M, Leporini B, Vozna A. A systematic review of chatbots in inclusive healthcare: insights from the last 5 years. Universal Access in the Information Society 2024 View