This paper is in the following e-collection/theme issue:

Theme Issue 2022: Chatbots and COVID-19 (42) JMIR Theme Issue: COVID-19 Special Issue (2452) Chatbots and Conversational Agents (531) Theme Issue: Novel Coronavirus (COVID-19) Outbreak Rapid Reports (1517) Digital Health Reviews (1289) Outbreak and Pandemic Preparedness and Management (1727) Artificial Intelligence (1371)

Published on in Vol 24, No 12 (2022): December

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/35903, first published .
User Experience of COVID-19 Chatbots: Scoping Review

User Experience of COVID-19 Chatbots: Scoping Review

User Experience of COVID-19 Chatbots: Scoping Review

Authors of this article:

Becky K White1, 2 Author Orcid Image ;   Annegret Martin2 Author Orcid Image ;   James Angus White2 Author Orcid Image
Article Authors Cited by (7) Tweetations (5) Metrics

Journals

  1. Giansanti D. The Chatbots Are Invading Us: A Map Point on the Evolution, Applications, Opportunities, and Emerging Problems in the Health Domain. Life 2023;13(5):1130 View
  2. El Ayadi A, Singh P, Duggal M, Kumar V, Kaur J, Sharma P, Vosburg K, Diamond-Smith N. Feasibility and acceptability of Saheli, a WhatsApp Chatbot, on COVID-19 vaccination among pregnant and breastfeeding women in rural North India. BMJ Innovations 2023;9(4):195 View
  3. Kiuchi K, Otsu K, Hayashi Y. Psychological insights into the research and practice of embodied conversational agents, chatbots and social assistive robots: a systematic meta-review. Behaviour & Information Technology 2023:1 View
  4. Lim W, Custodio R, Sunga M, Amoranto A, Sarmiento R. General Characteristics and Design Taxonomy of Chatbots for COVID-19: Systematic Review. Journal of Medical Internet Research 2024;26:e43112 View
  5. Arnold V, Purnat T, Marten R, Pattison A, Gouda H. Chatbots and COVID-19: Taking Stock of the Lessons Learned. Journal of Medical Internet Research 2024;26:e54840 View
  6. Grassini E, Buzzi M, Leporini B, Vozna A. A systematic review of chatbots in inclusive healthcare: insights from the last 5 years. Universal Access in the Information Society 2024 View
  7. Kaphingst K, Kohlmann W, Lorenz Chambers R, Bather J, Goodman M, Bradshaw R, Chavez-Yenter D, Colonna S, Espinel W, Everett J, Flynn M, Gammon A, Harris A, Hess R, Kaiser-Jackson L, Lee S, Monahan R, Schiffman J, Volkmar M, Wetter D, Zhong L, Mann D, Ginsburg O, Sigireddi M, Kawamoto K, Del Fiol G, Buys S. Uptake of Cancer Genetic Services for Chatbot vs Standard-of-Care Delivery Models. JAMA Network Open 2024;7(9):e2432143 View