This paper is in the following e-collection/theme issue:

Email Communication, Web-Based Communication, Secure Messaging (160) Focus Groups and Qualitative Research for Human Factors Research (852) Participatory Medicine & E-Patients (773) Clinical Communication, Electronic Consultation and Telehealth (590) Chatbots and Conversational Agents (531) Digital Health, Telehealth and e-Innovation in Clinical Settings (401) Telehealth and Telemonitoring (1671)

Published on in Vol 23, No 10 (2021): October

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/29868, first published .
A Human, Organization, and Technology Perspective on Patients’ Experiences of a Chat-Based and Automated Medical History–Taking Service in Primary Health Care: Interview Study Among Primary Care Patients

A Human, Organization, and Technology Perspective on Patients’ Experiences of a Chat-Based and Automated Medical History–Taking Service in Primary Health Care: Interview Study Among Primary Care Patients

A Human, Organization, and Technology Perspective on Patients’ Experiences of a Chat-Based and Automated Medical History–Taking Service in Primary Health Care: Interview Study Among Primary Care Patients

Authors of this article:

Evalill Nilsson1 Author Orcid Image ;   Annette Sverker2 Author Orcid Image ;   Preben Bendtsen3 Author Orcid Image ;   Ann Catrine Eldh4, 5 Author Orcid Image
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