This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (543) Artificial Intelligence (1421) New Methods (963)

Published on in Vol 21, No 11 (2019): November

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/15360, first published .
The Personalization of Conversational Agents in Health Care: Systematic Review

The Personalization of Conversational Agents in Health Care: Systematic Review

The Personalization of Conversational Agents in Health Care: Systematic Review

Authors of this article:

Ahmet Baki Kocaballi1 Author Orcid Image ;   Shlomo Berkovsky1 Author Orcid Image ;   Juan C Quiroz1 Author Orcid Image ;   Liliana Laranjo1 Author Orcid Image ;   Huong Ly Tong1 Author Orcid Image ;   Dana Rezazadegan1 Author Orcid Image ;   Agustina Briatore2 Author Orcid Image ;   Enrico Coiera1 Author Orcid Image
Article Authors Cited by (167) Tweetations (46) Metrics

Ahmet Baki Kocaballi   1 , MSc, PhD ;   Shlomo Berkovsky   1 , PhD ;   Juan C Quiroz   1 , PhD ;   Liliana Laranjo   1 , MD, MPH, PhD ;   Huong Ly Tong   1 , BHealth ;   Dana Rezazadegan   1 , PhD ;   Agustina Briatore   2 , MD ;   Enrico Coiera   1 , MBBS, PhD

1 Australian Institute of Health Innovation
, Faculty of Medicine and Health Sciences, Macquarie University, Sydney, Australia

2 Health Information Systems Office, Ministry of Health, Buenos Aires, Argentina

Corresponding Author:

  • Ahmet Baki Kocaballi, MSc, PhD
  • Australian Institute of Health Innovation

  • Faculty of Medicine and Health Sciences
  • Macquarie University
  • Level 6, 75 Talavera Road
  • Sydney, 2109
  • Australia
  • Phone: 61 298502465
  • Email: baki.kocaballi@mq.edu.au