Published on in Vol 21 , No 11 (2019) :November

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/15360, first published .
The Personalization of Conversational Agents in Health Care: Systematic Review

The Personalization of Conversational Agents in Health Care: Systematic Review

The Personalization of Conversational Agents in Health Care: Systematic Review

Ahmet Baki Kocaballi 1 , MSc, PhD ;   Shlomo Berkovsky 1 , PhD ;   Juan C Quiroz 1 , PhD ;   Liliana Laranjo 1 , MD, MPH, PhD ;   Huong Ly Tong 1 , BHealth ;   Dana Rezazadegan 1 , PhD ;   Agustina Briatore 2 , MD ;   Enrico Coiera 1 , MBBS, PhD

1 Australian Institute of Health Innovation
 , Faculty of Medicine and Health Sciences , Macquarie University , Sydney , AU

2 Health Information Systems Office, Ministry of Health , Buenos Aires , AR

Corresponding Author:

  • Ahmet Baki Kocaballi, MSc, PhD
  • Australian Institute of Health Innovation

  • Faculty of Medicine and Health Sciences
  • Macquarie University
  • Level 6, 75 Talavera Road
  • Sydney
  • AU
  • Phone: 61 298502465
  • Email: baki.kocaballi@mq.edu.au