Published on in Vol 21, No 11 (2019): November

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/15360, first published .
The Personalization of Conversational Agents in Health Care: Systematic Review

The Personalization of Conversational Agents in Health Care: Systematic Review

The Personalization of Conversational Agents in Health Care: Systematic Review

Ahmet Baki Kocaballi 1, MSc, PhD;  Shlomo Berkovsky 1, PhD;  Juan C Quiroz 1, PhD;  Liliana Laranjo 1, MD, MPH, PhD;  Huong Ly Tong 1, BHealth;  Dana Rezazadegan 1, PhD;  Agustina Briatore 2, MD;  Enrico Coiera 1, MBBS, PhD

1 Australian Institute of Health Innovation
, Faculty of Medicine and Health Sciences, Macquarie University, Sydney , AU

2 Health Information Systems Office, Ministry of Health , Buenos Aires , AR

Corresponding Author:

  • Ahmet Baki Kocaballi, MSc, PhD
  • Australian Institute of Health Innovation

  • Faculty of Medicine and Health Sciences
  • Macquarie University
  • Level 6, 75 Talavera Road
  • Sydney
  • AU
  • Phone: 61 298502465
  • Email: baki.kocaballi@mq.edu.au