Published on in Vol 20, No 9 (2018): September

Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: An Observational Study of Siri, Alexa, and Google Assistant

Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: An Observational Study of Siri, Alexa, and Google Assistant

Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: An Observational Study of Siri, Alexa, and Google Assistant

Timothy W. Bickmore 1, PhD;  Ha Trinh 1, PhD;  Stefan Olafsson 1, MA;  Teresa K O'Leary 1, BA;  Reza Asadi 1, PhD;  Nathaniel M Rickles 2, PharmD, PhD, BCPP;  Ricardo Cruz 3, MD, MPH

1 College of Computer and Information Science , Northeastern University, Boston, MA, US

2 School of Pharmacy , University of Connecticut, Storrs, CT, US

3 General Internal Medicine , Boston Medical Center, Boston, MA, US

Corresponding Author:

  • Timothy W. Bickmore, PhD
  • College of Computer and Information Science
  • Northeastern University
  • 910-177
  • 360 Huntington Avenue
  • Boston, MA
  • US
  • Phone: 1 6173735477
  • Email: bickmore@ccs.neu.edu