This paper is in the following e-collection/theme issue:

Medicine 2.0: Social Media, Open, Participatory, Collaborative Medicine (1641) Infodemiology and Infoveillance (1349) Physician and Health Services Rating by Consumers (128)

Published on in Vol 15, No 11 (2013): November

Use of Sentiment Analysis for Capturing Patient Experience From Free-Text Comments Posted Online

Use of Sentiment Analysis for Capturing Patient Experience From Free-Text Comments Posted Online

Use of Sentiment Analysis for Capturing Patient Experience From Free-Text Comments Posted Online

Authors of this article:

Felix Greaves1, 2 ;   Daniel Ramirez-Cano2 ;   Christopher Millett1 ;   Ara Darzi2 ;   Liam Donaldson2
Article Authors Cited by (203) Tweetations (67) Metrics

Journals

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  137. Salinari A, Machì M, Armas Diaz Y, Cianciosi D, Qi Z, Yang B, Ferreiro Cotorruelo M, Villar S, Dzul Lopez L, Battino M, Giampieri F. The Application of Digital Technologies and Artificial Intelligence in Healthcare: An Overview on Nutrition Assessment. Diseases 2023;11(3):97 View
  138. Levett J, Elkaim L, Weber M, Yuh S, Lasry O, Alotaibi N, Georgiopoulos M, Berven S, Weil A. A twitter analysis of patient and family experience in pediatric spine surgery. Child's Nervous System 2023;39(12):3483 View
  139. Matsuda S, Ohtomo T, Okuyama M, Miyake H, Aoki K. Estimating Patient Satisfaction Through a Language Processing Model: Model Development and Evaluation. JMIR Formative Research 2023;7:e48534 View
  140. Yu H, Chiu Y, Wang J, Yu J, Hsu Y. Electronic consultation accessibility influence on patient assessments: A case–control study with user-generated tags of physician expertise. DIGITAL HEALTH 2023;9 View
  141. Noh Y, Kim M, Hong S. Identification of Emotional Spectrums of Patients Taking an Erectile Dysfunction Medication: Ontology-Based Emotion Analysis of Patient Medication Reviews on Social Media. Journal of Medical Internet Research 2023;25:e50152 View
  142. Niazi F, Elkaim L, Zadeh Khomami N, Levett J, Weil A, Hodaie M, Alotaibi N. Microvascular Decompression and Trigeminal Neuralgia: Patient Sentiment Analysis Using Natural Language Processing. World Neurosurgery 2023;180:e528 View
  143. Roche V, Robert J, Salam H. A holistic AI-based approach for pharmacovigilance optimization from patients behavior on social media. Artificial Intelligence in Medicine 2023;144:102638 View
  144. Chen J, Creamer G, Ning Y, Ben-Zvi T. Healthcare Sustainability: Hospitalization Rate Forecasting with Transfer Learning and Location-Aware News Analysis. Sustainability 2023;15(22):15840 View
  145. Lu K, Meaney C, Guo E, Leung F. Evaluating the Applicability of Existing Lexicon-Based Sentiment Analysis Techniques on Family Medicine Resident Feedback Field Notes: Retrospective Cohort Study. JMIR Medical Education 2023;9:e41953 View
  146. Yazdani A, Shamloo M, Khaki M, Nahvijou A. Use of sentiment analysis for capturing hospitalized cancer patients' experience from free-text comments in the Persian language. BMC Medical Informatics and Decision Making 2023;23(1) View
  147. Malhotra R, Reddy A, Jotwani R, Schatman M, Mehta N. Dishonest Physician Reviews: Challenging Physician Online Reviews and the Appeals Process. Journal of Medical Systems 2023;48(1) View
  148. Shi D, Zhang X, Liu L, Hansen P, Li X. Monetization of first questions by text mining: how do peer patients respond to online health information in a Q&A forum?. Aslib Journal of Information Management 2024 View
  149. Deahl Z, Banerjee I, Nadella M, Patel A, Dodoo C, Jaramillo I, Varner J, Nguyen E, Tan N. Sharing Patient Praises With Radiology Staff: Workflow Automation and Impact on Staff. Journal of the American College of Radiology 2024;21(6):905 View
  150. Powers C, Yang A, Verma H, Orloff J, Piontkowski A, Gulati N. Online Patient Attitudes Toward Cutaneous Immune-Related Adverse Events Attributed to Nivolumab and Pembrolizumab: Sentiment Analysis. JMIR Dermatology 2024;7:e53792 View
  151. Murray C, Mitchell L, Tuke J, Mackay M. Revealing patient-reported experiences in healthcare from social media using thedesign-acquire-process-model-analyse-visualise framework. DIGITAL HEALTH 2024;10 View
  152. Burt J, Newbould J, Abel G, Elliott M, Beckwith J, Llanwarne N, Elmore N, Davey A, Gibbons C, Campbell J, Roland M. Investigating the meaning of ‘good’ or ‘very good’ patient evaluations of care in English general practice: a mixed methods study. BMJ Open 2017;7(3):e014718 View
  153. Kuhn D, Pang P, Hunter B, Musey P, Bilimoria K, Li X, Lardaro T, Smith D, Strachan C, Canfield S, Monahan P. Patient Comments and Patient Experience Ratings Are Strongly Correlated With Emergency Department Wait Times. Quality Management in Health Care 2024;33(3):192 View
  154. Madan P, Madan M, Thakur D. Analysing The Patient Sentiments in Healthcare Domain Using Machine Learning. Procedia Computer Science 2024;238:683 View
  155. Cho H, Kim K, Kim J, Youn B. Twitter Discussions on #digitaldementia: Content and Sentiment Analysis. Journal of Medical Internet Research 2024;26:e59546 View
  156. Parthasarathy R, Rangarajan A, Garfield M, Bingi P. Global Perspective on EMR and eHealth. International Journal of Intelligent Information Technologies 2024;20(1):1 View
  157. Tse M, Dhalla I, Nayyar D. Google star ratings of Canadian hospitals: a nationwide cross-sectional analysis. BMJ Open Quality 2024;13(3):e002713 View
  158. Paradise Vit A, Magid A. Differences in Fear and Negativity Levels Between Formal and Informal Health-Related Websites: Analysis of Sentiments and Emotions. Journal of Medical Internet Research 2024;26:e55151 View
  159. Banik D, Chalil Madathil S, Lopes A, Luna Fong S, Mukka S. An Evaluation of the Maternal Patient Experience through Natural Language Processing Techniques: The Case of Twitter Data in the United States during COVID-19. Applied Sciences 2024;14(19):8762 View
  160. Dekeseredy P, Sedney C, Razzaq B, Haggerty T, Brownstein H. Tweeting Stigma: An Exploration of Twitter Discourse Regarding Medications Used for Both Opioid Use Disorder and Chronic Pain. Journal of Drug Issues 2021;51(2):340 View

Books/Policy Documents

  1. Altrabsheh N, Kontonatsios G, Korkontzelos Y. Natural Language Processing and Information Systems. View
  2. Lamprinakos G, Aristeidopoulou I, Asanin S, Kapsalis A, Anadiotis A, Kaklamani D, Venieris I. Encyclopedia of E-Health and Telemedicine. View
  3. Abualigah L, Alfar H, Shehab M, Hussein A. Recent Advances in NLP: The Case of Arabic Language. View
  4. Carter P, Kondor K. Digital Extremisms. View
  5. Shah A, Yan X, Shah S, Khan S. Smart Health. View
  6. Xia C, Zhao D, Wang J, Liu J, Ma J. Smart Health. View
  7. Wang K, He C, Wang L, Wu J. Knowledge and Systems Sciences. View
  8. Tang M, Liu Y, Li Z, Liu Y. Intelligent Computing and Internet of Things. View
  9. Bernabé-Moreno J, Tejeda-Lorente A, Porcel C, Herrera-Viedma E. Advances in Fuzzy Logic and Technology 2017. View
  10. Parimbelli E, Quaglini S, Bellazzi R, Holmes J. Artificial Intelligence in Medicine. View
  11. Canbolat Z, Pinarbasi F. Exploring the Power of Electronic Word-of-Mouth in the Services Industry. View
  12. Luna-Aveiga H, Medina-Moreira J, Lagos-Ortiz K, Apolinario O, Paredes-Valverde M, del Pilar Salas-Zárate M, Valencia-García R. Advanced Computational Methods for Knowledge Engineering. View
  13. Rathi M, Jain N, Bist P, Agrawal T. High Performance Vision Intelligence. View
  14. Kushwah S, Kalra B, Das S. Computationally Intelligent Systems and their Applications. View
  15. Marisa Ferreira Gomes C, Paula Castro Amorim M, Jorge Ferreira Rodrigues M. e-Services. View
  16. Demner-Fushman D, Elhadad N, Friedman C. Biomedical Informatics. View
  17. Canbolat Z, Pinarbasi F. Research Anthology on Implementing Sentiment Analysis Across Multiple Disciplines. View
  18. Raghupathi V, Zhou Y, Raghupathi W. Research Anthology on Big Data Analytics, Architectures, and Applications. View
  19. Ranaldi L, Mastromattei M, Onorati D, Ruzzetti E, Fallucchi F, Zanzotto F. Proceedings of the Eighth Italian Conference on Computational Linguistics CliC-it 2021. View
  20. Denecke K. Sentiment Analysis in the Medical Domain. View
  21. Dziczkowski G, Madyda G. Advances in Computational Collective Intelligence. View
  22. MacKay J, Wu S. Educational Principles and Practice in Veterinary Medicine. View
  23. Ahmad A, Mohamed A. Artificial Intelligence and Autoimmune Diseases. View
  24. Gour S, Randa R. Deep Learning and Visual Artificial Intelligence. View