Physician and Health Services Rating by Consumers

An Intelligent System for Classifying Patient Complaints Using Machine Learning and Natural Language Processing: Development and Validation Study

Xiadong Li, Qiang Shu, Canhong Kong, Jinhu Wang, Gang Li, Xin Fang, Xiaomin Lou, Gang Yu

J Med Internet Res 2025 (Jan 08); 27:e55721

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Visualizing Empathy in Patient-Practitioner Interactions Using Eye-Tracking Technology: Proof-of-Concept Study

Yuyi Park, Hyungsin ­Kim, Hakkyun Kim

JMIR Form Res 2024 (Dec 11); 8:e57884

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Service Quality and Patient Satisfaction of Internet Hospitals in China: Cross-Sectional Evaluation With the Service Quality Questionnaire

Tao Han, Qinpeng Wei, Ruike Wang, Yijin Cai, Hongyi Zhu, Jiani Chen, Zhiruo Zhang, Sisi Li

J Med Internet Res 2024 (Nov 08); 26:e55140

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Classification of Patients’ Judgments of Their Physicians in Web-Based Written Reviews Using Natural Language Processing: Algorithm Development and Validation

Farrah Madanay, Karissa Tu, Ada Campagna, J Kelly Davis, Steven S Doerstling, Felicia Chen, Peter A Ubel

J Med Internet Res 2024 (Aug 01); 26:e50236

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Examining the Role of Physician Characteristics in Web-Based Verified Primary Care Physician Reviews: Observational Study

Neil K R Sehgal, Benjamin Rader, John S Brownstein

J Med Internet Res 2024 (Jul 29); 26:e51672

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The Relationship Between Static Characteristics of Physicians and Patient Consultation Volume in Internet Hospitals: Quantitative Analysis

Ye Wang, Changjing Shi, Xinyun Wang, Hua Meng, Junqiang Chen

JMIR Form Res 2024 (Jun 17); 8:e56687

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Influence of Physical Attractiveness and Gender on Patient Preferences in Digital Doctor Consultations: Experimental Study

Xia Wei, Shubin Yu, Changxu (Victor) Li

J Med Internet Res 2024 (May 30); 26:e46551

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Effect of Prosocial Behaviors on e-Consultations in a Web-Based Health Care Community: Panel Data Analysis

Xiaoxiao Liu, Huijing Guo, Le Wang, Mingye Hu, Yichan Wei, Fei Liu, Xifu Wang

J Med Internet Res 2024 (Apr 25); 26:e52646

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Mining User Reviews From Hypertension Management Mobile Health Apps to Explore Factors Influencing User Satisfaction and Their Asymmetry: Comparative Study

Yunfan He, Wei Zhu, Tong Wang, Han Chen, Junyi Xin, Yongcheng Liu, Jianbo Lei, Jun Liang

JMIR Mhealth Uhealth 2024 (Mar 28); 12:e55199

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Youth is Prized in Medicine, Old Age is Valued in Law: Analysis of Media Narratives Over 200 Years

Reuben Ng, Nicole Indran

J Med Internet Res 2024 (Mar 26); 26:e45855

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Effect of Negative Online Reviews and Physician Responses on Health Consumers’ Choice: Experimental Study

Xi Han, Yongxi Lin, Wenting Han, Ke Liao, Kefu Mei

J Med Internet Res 2024 (Mar 12); 26:e46713

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Identification of Emotional Spectrums of Patients Taking an Erectile Dysfunction Medication: Ontology-Based Emotion Analysis of Patient Medication Reviews on Social Media

Youran Noh, Maryanne Kim, Song Hee Hong

J Med Internet Res 2023 (Nov 29); 25:e50152

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Authors’ Reply: “The Problem of Investigating Causal Relationships Between Cognitive and Evaluative Variables”

Bernhard Guetz, Sonja Bidmon

J Med Internet Res 2023 (Nov 22); 25:e52877

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The Problem of Investigating Causal Relationships Between Cognitive and Evaluative Variables

Uwe Konerding

J Med Internet Res 2023 (Nov 22); 25:e45570

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The Impact of Ambivalent Attitudes on the Helpfulness of Web-Based Reviews: Secondary Analysis of Data From a Large Physician Review Website

Wei Dong, Yongmei Liu, Zhangxiang Zhu, Xianye Cao

J Med Internet Res 2023 (May 29); 25:e38306

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The Use of Web-Based Patient Reviews to Assess Medical Oncologists’ Competency: Mixed Methods Sequential Explanatory Study

Nina Morena, Nicholas Zelt, Diana Nguyen, Emilie Dionne, Carrie A Rentschler, Devon Greyson, Ari N Meguerditchian

JMIR Form Res 2023 (May 04); 7:e39857

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SARS-CoV-2–Related Adaptation Mechanisms of Rehabilitation Clinics Affecting Patient-Centered Care: Qualitative Study of Online Patient Reports

Lukas Kühn, Lara Lindert, Paulina Kuper, Kyung-Eun Anna Choi

JMIR Rehabil Assist Technol 2023 (Apr 13); 10:e39512

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The Influence of Paid Memberships on Physician Rating Websites With the Example of the German Portal Jameda: Descriptive Cross-sectional Study

Friedrich Aaron David Armbruster, Dörthe Brüggmann, David Alexander Groneberg, Michael Bendels

J Med Internet Res 2023 (Apr 04); 25:e39259

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Web-Based Public Ratings of General Practitioners in Norway: Validation Study

Øyvind Bjertnæs, Hilde Hestad Iversen, Rebecka Norman, Jose M Valderas

JMIR Form Res 2023 (Mar 17); 7:e38932

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Safety Concerns in Mobility-Assistive Products for Older Adults: Content Analysis of Online Reviews

Namrata Mali, Felipe Restrepo, Alan Abrahams, Laura Sands, David M Goldberg, Richard Gruss, Nohel Zaman, Wendy Shields, Elise Omaki, Johnathon Ehsani, Peter Ractham, Laddawan Kaewkitipong

J Med Internet Res 2023 (Mar 02); 25:e42231

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