Published on in Vol 15, No 11 (2013): November

Use of Sentiment Analysis for Capturing Patient Experience From Free-Text Comments Posted Online

Use of Sentiment Analysis for Capturing Patient Experience From Free-Text Comments Posted Online

Use of Sentiment Analysis for Capturing Patient Experience From Free-Text Comments Posted Online

Felix Greaves   1, 2 , MBChB ;   Daniel Ramirez-Cano   2 , PhD ;   Christopher Millett   1 , PhD ;   Ara Darzi   2 , MD ;   Liam Donaldson   2 , MD

1 Department of Primary Care and Public Health, Imperial College London, London, United Kingdom

2 Centre for Health Policy, Imperial College London, London, United Kingdom

Corresponding Author:

  • Felix Greaves, MBChB
  • Department of Primary Care and Public Health
  • Imperial College London
  • London
  • United Kingdom
  • Phone: 44 7866 551172
  • Fax: 44 207 5940584
  • Email: fg08@imperial.ac.uk