This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (755) Research Instruments, Questionnaires, and Tools (754) Theoretical Frameworks and Concepts (351) Digital Health Reporting Standards, Quality and Transparency in e-Research (136) Development and Evaluation of Research Methods, Instruments and Tools (766)

Published on in Vol 28 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/83188, first published .
Developing a Quality Evaluation Index System for Health Conversational Artificial Intelligence: Mixed Methods Study

Developing a Quality Evaluation Index System for Health Conversational Artificial Intelligence: Mixed Methods Study

Developing a Quality Evaluation Index System for Health Conversational Artificial Intelligence: Mixed Methods Study

Authors of this article:

Weizhen Liao1 Author Orcid Image ;   Meng Li2 Author Orcid Image ;   Chengyu Ma1 Author Orcid Image ;   Youli Han1 Author Orcid Image ;   Dan Wang2 Author Orcid Image ;   Haopeng Liu1 Author Orcid Image ;   Yi Wang1 Author Orcid Image ;   Zijie Feng1 Author Orcid Image ;   Huichao Wang2 Author Orcid Image ;   Yiru Guan2 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Weizhen Liao   1 , MPH ;   Meng Li   2 , BE ;   Chengyu Ma   1 * , PhD ;   Youli Han   1 * , PhD ;   Dan Wang   2 , MS ;   Haopeng Liu   1 , MSc ;   Yi Wang   1 , MSc ;   Zijie Feng   1 , MSc ;   Huichao Wang   2 , BE ;   Yiru Guan   2 , M.Man

1 School of Public Health, Capital Medical University, Beijing, China

2 Bytedance Xiaohe Health, Hainan, China

*these authors contributed equally

Corresponding Author:

  • Chengyu Ma, PhD
  • School of Public Health
  • Capital Medical University
  • No. 10, Xitou Alley, You’anmenwai Fengtai District
  • Beijing 100069
  • China
  • Phone: 86 13811320990
  • Email: machengyu@ccmu.edu.cn