Enhancing LGBTQ+ Inclusivity in an AI-Powered Sexual Health Chatbot: User-Centered Design Approach Through a Nonprofit and Academic Partnership
Enhancing LGBTQ+ Inclusivity in an AI-Powered Sexual Health Chatbot: User-Centered Design Approach Through a Nonprofit and Academic Partnership
William Wibowo Liem
1
, MSW ;
Elizabeth Casline
1
, PhD ;
Julianna Lorenzo
1
, BS ;
Jacob D Gordon
2
, MSW, PhD ;
Andrés Alvarado Avila
1
, MPH ;
Attia Taylor
3
, BA ;
Nicole Levitz
3
, MPH ;
Michael C O'Keefe
3
, MA ;
Kathryn Macapagal
1, 4
, PhD
1
Impact Institute, Northwestern University, Chicago, IL, United States
2
College of Nursing, University of Cincinnati, Cincinnati, OH, United States
3
Planned Parenthood Federation of America, New York, NY, United States
4
Department of Medical Social Sciences, Impact Institute, Northwestern University, Chicago, IL, United States