This paper is in the following e-collection/theme issue:

Artificial Intelligence (2248) Demographics of Users, Social & Digital Divide (946) Internet Access and Digital Technology Use in an Elderly Population (343) Usability and Technology Use Studies with Elder Subjects (281) Preventing Social Isolation and Fostering Social Interactions in Old Age (129) Mobile Devices and Apps for Seniors and Healthy Aging (279) Chatbots and Conversational Agents (762) Human Factors and Usability Case Studies (1036)

Published on in Vol 27 (2025)

This is a member publication of Michigan State University

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/65776, first published .
Caregiving Artificial Intelligence Chatbot for Older Adults and Their Preferences, Well-Being, and Social Connectivity: Mixed-Method Study

Caregiving Artificial Intelligence Chatbot for Older Adults and Their Preferences, Well-Being, and Social Connectivity: Mixed-Method Study

Caregiving Artificial Intelligence Chatbot for Older Adults and Their Preferences, Well-Being, and Social Connectivity: Mixed-Method Study

Authors of this article:

Brooke H Wolfe1 Author Orcid Image ;   Yoo Jung Oh1 Author Orcid Image ;   Hyesun Choung2 Author Orcid Image ;   Xiaoran Cui1 Author Orcid Image ;   Joshua Weinzapfel1 Author Orcid Image ;   R Amanda Cooper3 Author Orcid Image ;   Hae-Na Lee4 Author Orcid Image ;   Rebecca Lehto5 Author Orcid Image
Article Authors Cited by (14) Tweetations Metrics

Journals

  1. DeCamp M, Ellis J. Reply to: Comment on: The Halo Effect: Perceptions of Information Privacy Among Healthcare Chatbot Users. Journal of the American Geriatrics Society 2025;73(9):2941 View
  2. van Dijk B, Lefebvre A, Spruit M. Welzijn.AI: Developing responsible conversational AI for the care of older people through stakeholder involvement. Maturitas 2025;199:108616 View
  3. Shang R, Mi J. An Evolutionary Game Analysis of AI Health Assistant Adoption in Smart Elderly Care. Systems 2025;13(7):610 View
  4. Dellavalle N, Ellis J, Moore A, Akerson M, Andazola M, Campbell E, DeCamp M. What patients want from healthcare chatbots: insights from a mixed-methods study. Journal of the American Medical Informatics Association 2025;32(11):1735 View
  5. Sivakumar I, Arunachalam S, Gadde P, Sharan J. Performance of AI chatbots in responding to geriatric patient questions on denture issues: A mixed method study of accuracy and empathy. The Journal of Prosthetic Dentistry 2025 View
  6. Mingxi S, Zhifeng Z. Can AI Become a Friend to Older Adults? Exploring Chatbot Interaction Design Strategies to Alleviate Social Isolation. International Journal of Human–Computer Interaction 2025:1 View
  7. Tana C, Siniscalchi C, Cerundolo N, Meschi T, Martelletti P, Tana M, Moffa L, Wells-Gatnik W, Cipollone F, Giamberardino M. Smart aging: integrating AI into elderly healthcare. BMC Geriatrics 2025;25(1) View
  8. Eskinazi N, Zwilling M, Marques A, Tesler R. The Role of AI in Improving Digital Wellness Among Older Adults: Comparative Bibliometric Analysis. JMIR AI 2026;5:e71248 View
  9. Diaz L, Huguet A. Spontaneous use of ChatGPT for mental health support: an exploratory study. Journal of Public Health 2026 View
  10. Cui S, Wang S, Deng J, Jia R, Jiang Y. Facilitators and Barriers of Using an Artificial Intelligence Agent in Chronic Disease Management: A Normalization Process Theory-Guided Qualitative Study of Older Patients with COPD. Healthcare 2026;14(2):268 View
  11. Kim D, Jang R, Jang S, Park S. When a chatbot asks “How are you?”: A cross-sectional study of AI call conversations and depressive symptom detection among older adults in rural South Korea. BMC Geriatrics 2026 View
  12. Jiao F, Li M, Liu M, Zhang Q. Addressing loneliness by AI chatbot: a qualitative study of empty-nest elderly. BMC Public Health 2026 View
  13. London A, Chang M, Reig S, Forlizzi J. Avoiding a bridge to nowhere: managing the transfer of agency when an older adult can no longer use assistive AI. AI and Ethics 2026;6(1) View

Conference Proceedings

  1. Nanayakkara S, Huff E. Proceedings of the 27th International ACM SIGACCESS Conference on Computers and Accessibility. Call, Text, or Face-to-Face? Evaluating GenAI Chatbot Interface Preferences of Older Adults View