This paper is in the following e-collection/theme issue:

Mobile Health (mhealth) (3464) Clinical Communication, Electronic Consultation and Telehealth (758) New Methods (1134) Clinical Information and Decision Making (1915) mHealth in a Clinical Setting (743) Symptom Checkers (42) mHealth for Symptom and Disease Monitoring, Chronic Disease Management (1732) Human Factors and Usability Case Studies (1005)

Published on in Vol 27 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/63816, first published .
Patient Navigation Behavior in a Symptom-Based Self-Triage Mobile App for Direct-to-Consumer Urgent Care: Retrospective Observational Study

Patient Navigation Behavior in a Symptom-Based Self-Triage Mobile App for Direct-to-Consumer Urgent Care: Retrospective Observational Study

Patient Navigation Behavior in a Symptom-Based Self-Triage Mobile App for Direct-to-Consumer Urgent Care: Retrospective Observational Study

Authors of this article:

Tarso Augusto Duenhas Accorsi1 Author Orcid Image ;   Flavio Tocci Moreira1 Author Orcid Image ;   Anderson Aires Eduardo2 Author Orcid Image ;   Renata Albaladejo Morbeck1 Author Orcid Image ;   Karen Francine Köhler1 Author Orcid Image ;   Karine De Amicis Lima1 Author Orcid Image ;   Carlos Henrique Sartorato Pedrotti1 Author Orcid Image
Article Authors Cited by Tweetations (2) Metrics

Tarso Augusto Duenhas Accorsi   1 , MD, PhD ;   Flavio Tocci Moreira   1 , MD, PhD ;   Anderson Aires Eduardo   2 , MSc, PhD ;   Renata Albaladejo Morbeck   1 , BSN, MBA ;   Karen Francine Köhler   1 , MSc, PhD ;   Karine De Amicis Lima   1 , MSc, PhD ;   Carlos Henrique Sartorato Pedrotti   1 , MD

1 Telemedicine Department, Hospital Israelita Albert Einstein, São Paulo, Brazil

2 Digital Platform, Hospital Israelita Albert Einstein, São Paulo, Brazil

Corresponding Author:

  • Tarso Augusto Duenhas Accorsi, MD, PhD
  • Telemedicine Department
  • Hospital Israelita Albert Einstein
  • Av. Albert Einstein, 627. Bloco B, 2º andar, Secretaria da Telemedicina
  • São Paulo 05652-900
  • Brazil
  • Phone: 55 11-2151-5420
  • Email: taccorsi@einstein.br