A Typology of Social Media Use by Human Service Nonprofits: Mixed Methods Study

Jia Xue   ^{1, 2} , PhD ;   Micheal L Shier   ¹ , PhD ;   Junxiang Chen   ³ , PhD ;   Yirun Wang   ⁴ , MSc ;   Chengda Zheng   ⁴ , MI ;   Chen Chen   ⁴ , PhD

¹ Factor-Inwentash Faculty of Social Work, University of Toronto, Toronto, ON, Canada

² Faculty of Information, University of Toronto, Toronto, ON, Canada

³ Department of Biostatistics and Health Data Science, Indiana University School of Medicine, Indianapolis, IN, United States

⁴ Artificial Intelligence for Justice Lab, University of Toronto, Toronto, ON, Canada