This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (624) Quality/Credibility of eHealth Information and Trust Issues (599) Adoption and Change Management of eHealth Systems (796) Generative Language Models Including ChatGPT (481)

Published on in Vol 25 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/47184, first published .
Investigating the Impact of User Trust on the Adoption and Use of ChatGPT: Survey Analysis

Investigating the Impact of User Trust on the Adoption and Use of ChatGPT: Survey Analysis

Investigating the Impact of User Trust on the Adoption and Use of ChatGPT: Survey Analysis

Authors of this article:

Avishek Choudhury1 Author Orcid Image ;   Hamid Shamszare1 Author Orcid Image
Article Authors Cited by (174) Tweetations (8) Metrics

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  138. Namatovu A, Kyambade M. Leveraging AI in academia: university students’ adoption of ChatGPT for writing coursework (take home) assignments through the lens of UTAUT2. Cogent Education 2025;12(1) View
  139. Choudhury A, Shahsavar Y, Shamszare H. User Intent to Use DeepSeek for Healthcare Purposes and their Trust in the Large Language Model: Multinational Survey Study (Preprint). JMIR Human Factors 2025 View
  140. Suh J, Lee K, Lee J. Programming education with ChatGPT: outcomes for beginners and intermediate students. Education and Information Technologies 2025 View
  141. Young A, Omosun F. A comparative analysis of CDC and AI-generated health information using computer-aided text analysis. Journal of Communication in Healthcare 2025:1 View
  142. Garcia K, Ong A, Gumasing M, Delos Reyes C. Engineering students' perceptions and actual use of AI-based math tools for solving mathematical problems. Acta Psychologica 2025;256:105004 View
  143. Mingjie G, Jun M, Huirong T. The double-edged sword effect of generative artificial intelligence usage on employee creativity: a perspective of conservation of resources theory. Current Psychology 2025 View
  144. Seyfi S, Kim M, Lee C, Jo Y, Zaman M. Exploring Functional and Psychological Barriers to Generative AI Adoption for Travel: A Cross-Cultural Study. Journal of Travel Research 2025 View
  145. Liu J, Gu J, Tong M, Yue Y, Qiu Y, Zeng L, Yu Y, Yang F. Evaluating the agreement between ChatGPT-4 and validated mental health scales in older adults: A cross-sectional study. The American Journal of Geriatric Psychiatry 2025 View
  146. Zhang Y, Tian J, Deng F. In generative AI we trust: an exploratory study on dimensionality and structure of user trust in ChatGPT. Interacting with Computers 2025 View
  147. Chen Z, Soga K, Hubbard P, Ford C, Taha M, Murcia D, Tang P, Glisic B, Ozbulut O, Comfort L. Evaluating Contributions of Emerging Technologies to Civil Infrastructure System Resilience. I: A Decision-Making Workflow. ASCE-ASME Journal of Risk and Uncertainty in Engineering Systems, Part A: Civil Engineering 2025;11(3) View
  148. Liang L, Sun Y, Yang B. Algorithm characteristics, perceived credibility and verification of ChatGPT-generated content: a moderated nonlinear model. Aslib Journal of Information Management 2025 View
  149. Topaz M, Peltonen L, Michalowski M, Pruinelli L, Ronquillo C, Zhang Z, Babic A. The Overlooked Dark Side of Generative AI in Nursing: An International Think Tank's Perspective. Journal of Nursing Scholarship 2025 View

Books/Policy Documents

  1. . Artificial Intelligence Applications Using ChatGPT in Education. View
  2. . Artificial Intelligence Applications Using ChatGPT in Education. View
  3. Haidar A. Preparing Students for the Future Educational Paradigm. View
  4. Elinzano G, Payawal B, Ebardo R. Proceedings of the 4th International Conference on Advances in Computational Science and Engineering. View
  5. Kimbel A, Glas M, Pernul G. Human Aspects of Information Security and Assurance. View
  6. Chen Z, Zhao X, Hua M, Xu J. HCI International 2024 – Late Breaking Papers. View
  7. Lee C, Lim K, Lee H, Goh D. Sustainability and Empowerment in the Context of Digital Libraries. View
  8. Taheri A, Farhadi A, Zamanifar A. Application of Generative AI in Healthcare Systems. View
  9. Al-kfairy M, Al-Adaileh A, Sendaba O. Security and Privacy in Social Networks and Big Data. View
  10. Kaewnaknaew C, Sriboonruang P. Privacy and Security Management Practices for Organizations. View

Conference Proceedings

  1. Fawzi S. 2023 5th Novel Intelligent and Leading Emerging Sciences Conference (NILES). A Review of the Role of ChatGPT for Clinical Decision Support Systems View
  2. Bubaš G, Babić S, Čižmešija A. 2023 IEEE 21st Jubilee International Symposium on Intelligent Systems and Informatics (SISY). Usability and User Experience Related Perceptions of University Students Regarding the Use of Bing Chat Search Engine and AI Chatbot: Preliminary Evaluation of Assessment Scales View
  3. Shah M, Dharejo N, Shah S, Dayo F, Murtaza G. 2024 IEEE 1st Karachi Section Humanitarian Technology Conference (KHI-HTC). Designing a Conceptual Model: Predictors Influencing the Acceptance of ChatGPT Usage in the Academia of Underdeveloped Countries View
  4. Cheng F, Zouhar V, Arora S, Sachan M, Strobelt H, El-Assady M. Proceedings of the CHI Conference on Human Factors in Computing Systems. RELIC: Investigating Large Language Model Responses using Self-Consistency View
  5. Worledge T, Shen J, Meister N, Winston C, Guestrin C. 2024 IEEE Conference on Secure and Trustworthy Machine Learning (SaTML). Unifying Corroborative and Contributive Attributions in Large Language Models View
  6. Walker F, Favetta M, Hasker L, Walker R. Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. They Prefer Humans! Experimental Measurement of Student Trust in ChatGPT View
  7. Mater W. 2024 2nd International Conference on Cyber Resilience (ICCR). Intention to Use ChatGPT from Healthcare Workers: Jordan Case Study View
  8. Manzini A, Keeling G, Marchal N, McKee K, Rieser V, Gabriel I. The 2024 ACM Conference on Fairness, Accountability, and Transparency. Should Users Trust Advanced AI Assistants? Justified Trust As a Function of Competence and Alignment View
  9. Barot J, Allami A, Yin M, Lin D. Proceedings of the 29th ACM Symposium on Access Control Models and Technologies. ToneCheck: Unveiling the Impact of Dialects in Privacy Policy View
  10. Chan S, Norhisham N, Ismail F, Ahmad M. Proceedings of the 2024 10th International Conference on e-Society, e-Learning and e-Technologies (ICSLT). Students' Perceptions and Intentions Regarding ChatGPT Usage in Higher Education View
  11. Rastogi A, Ashraf Ali Hassan Al Lawati A. 2024 1st International Conference on Innovative Engineering Sciences and Technological Research (ICIESTR). Understanding the acceptance of ChatGPT by HEI’s students for knowledge enhancement View
  12. Kurniawan E, Utama P, Kennedy Walla V, Gui A. 2024 International Conference on Intelligent & Innovative Practices in Engineering & Management (IIPEM). The Acceptance of Using AI Prompt Text Connecting with Trust and Ethics in Education View
  13. Wang X, Tulk Jesso S, Kojaku S, Neyens D, Kim M. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. VizTrust: A Visual Analytics Tool for Capturing User Trust Dynamics in Human-AI Communication View
  14. Sew C, Schömbs S, Kelly R, Goncalves J. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. User Willingness to Engage with AI-Generated Influencer Content View
  15. Bo J, Wan S, Anderson A. Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems. To Rely or Not to Rely? Evaluating Interventions for Appropriate Reliance on Large Language Models View