Exploring Nurse and Patient Experiences of Developing Rapport During Oncology Ambulatory Care Videoconferencing Visits: Qualitative Descriptive Study

Paula D Koppel   ^{1 *} , MS, RNC, GNP-BC, AHN-BC, NBC-HWC ;   Jennie C De Gagne   ^{1 *} , DNP, RN, NPD-BC, CNE, PhD ;   Sharron Docherty   ^{1 *} , PNP, RN, PhD ;   Sophia Smith   ^{1, 2 *} , MSW, PhD ;   Neil S Prose   ^{3, 4 *} , MD ;   Terri Jabaley   ^{5 *} , RN, OCN, PhD

¹ School of Nursing, Duke University, Durham, NC, United States

² Duke Cancer Institute, Duke Health, Durham, NC, United States

³ Department of Dermatology, Duke University, Durham, NC, United States

⁴ Department of Pediatrics, Duke University, Durham, NC, United States

⁵ Phyllis F Cantor Center for Research in Nursing & Patient Care Services, Dana-Farber Cancer Institute, Boston, MA, United States

*all authors contributed equally