Investigating Patients' Continuance Intention Toward Conversational Agents in Outpatient Departments: Cross-sectional Field Survey
Investigating Patients' Continuance Intention Toward Conversational Agents in Outpatient Departments: Cross-sectional Field Survey
Xingyi Li
1
, MPH ;
Shirong Xie
2
, BS ;
Zhengqiang Ye
2
, MEng ;
Shishi Ma
3
, MPH ;
Guangjun Yu
4
, PhD
1
School of Public Health, Shanghai Jiao Tong University School of Medicine, Shanghai, China
2
Eye and Ear, Nose, and Throat Hospital, Fudan University, Shanghai, China
3
Ruijin Hospital, Shanghai Jiao Tong University School of Medicine, Shanghai, China
4
Shanghai Children’s Hospital, Shanghai Jiao Tong University School of Medicine, Shanghai, China
Corresponding Author:
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Guangjun Yu, PhD
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Shanghai Children’s Hospital
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Shanghai Jiao Tong University School of Medicine
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No 355 Luding Road
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Shanghai, 200062
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China
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Phone:
86 18917762998
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Email: gjyu@shchildren.com.cn