This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (761) Pulmonology, COPD (200) mHealth for Symptom and Disease Monitoring, Chronic Disease Management (1776) Web-based and Mobile Health Interventions (4129)

Published on in Vol 23, No 5 (2021): May

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/26643, first published .
Personalization of Conversational Agent-Patient Interaction Styles for Chronic Disease Management: Two Consecutive Cross-sectional Questionnaire Studies

Personalization of Conversational Agent-Patient Interaction Styles for Chronic Disease Management: Two Consecutive Cross-sectional Questionnaire Studies

Personalization of Conversational Agent-Patient Interaction Styles for Chronic Disease Management: Two Consecutive Cross-sectional Questionnaire Studies

Authors of this article:

Christoph Gross1, 2 Author Orcid Image ;   Theresa Schachner1, 2 Author Orcid Image ;   Andrea Hasl3, 4 Author Orcid Image ;   Dario Kohlbrenner5, 6 Author Orcid Image ;   Christian F Clarenbach5 Author Orcid Image ;   Forian V Wangenheim2 Author Orcid Image ;   Tobias Kowatsch2, 7, 8 Author Orcid Image
Article Authors Cited by (13) Tweetations (3) Metrics

Journals

  1. Jiang F, Jang W, Pan Y. Interaction Design Based on Big Data Community Home Care Service Demand Levels. Applied Sciences 2023;13(2):848 View
  2. Beinema T, op den Akker H, Hermens H, van Velsen L. What to Discuss?—A Blueprint Topic Model for Health Coaching Dialogues With Conversational Agents. International Journal of Human–Computer Interaction 2023;39(1):164 View
  3. Powell L, Nour R, Sleibi R, Al Suwaidi H, Zary N. Democratizing the Development of Chatbots to Improve Public Health: Feasibility Study of COVID-19 Misinformation. JMIR Human Factors 2023;10:e43120 View
  4. Wu D, Zhao X, Wu J. Online Physician-Patient Interaction and Patient Satisfaction: Empirical Study of the Internet Hospital Service. Journal of Medical Internet Research 2023;25:e39089 View
  5. Kohlbrenner D, Kuhn M, Kläy A, Sievi N, Muszynski M, Ivankay A, Gross C, Asisof A, Brunschwiler T, Clarenbach C. Hybrid Virtual Coaching and Telemonitoring in COPD Management: The CAir Randomised Controlled Study. International Journal of Chronic Obstructive Pulmonary Disease 2024;Volume 19:2739 View
  6. Abdullah N, Tang J, Fetrati H, Kaukiah N, Saharudin S, Yong V, Yen C. MARIA (Medical Assistance and Rehabilitation Intelligent Agent) for Medication Adherence in Patients With Heart Failure: Empirical Results From a Wizard of Oz Systematic Conversational Agent Design Clinical Protocol. JMIR Cardio 2025;9:e55846 View
  7. Herbener A, Klincewicz M, Frank L, Damholdt M. A critical discussion of strategies and ramifications of implementing conversational agents in mental healthcare. Computers in Human Behavior: Artificial Humans 2025;5:100182 View
  8. Fiske S, Cody J, Shen M, Choi J. AI conversational agents in older adults with chronic disease: A scoping review. Geriatric Nursing 2026;68:103856 View
  9. van 't Klooster J, Capasso M, van Gorssel D, Vrolijk E, Rettagliata G, Gerritsen D, Hegeman M, Tauro E, Caiani E, Vonkeman H. A GPT-reinforced social robot for patient communication: a pilot study. Frontiers in Digital Health 2026;7 View

Books/Policy Documents

  1. Oh Y, Arias K, Auster-Gussman L, Graham S. Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. View
  2. Shu Y. HCI International 2025 – Late Breaking Papers. View

Conference Proceedings

  1. May R, Denecke K. Proceedings of the 18th International Working Conference on Variability Modelling of Software-Intensive Systems. Conversational Agents in Healthcare: A Variability Perspective View
  2. Joshi R, Lee Y, Bengler K. Proceedings of the 7th ACM Conference on Conversational User Interfaces. User Preferences in Conversational AI for Healthcare: Insights from an Interview Study View