Conversational Agents as Mediating Social Actors in Chronic Disease Management Involving Health Care Professionals, Patients, and Family Members: Multisite Single-Arm Feasibility Study

Tobias Kowatsch   ^{1, 2, 3} , PhD ;   Theresa Schachner   ¹ , BA, BSc, MSc ;   Samira Harperink   ¹ , BA ;   Filipe Barata   ¹ , MSc, PhD ;   Ullrich Dittler   ⁴ , Prof Dr ;   Grace Xiao   ⁵ , BA ;   Catherine Stanger   ⁶ , PhD ;   Florian v Wangenheim   ^{1, 2} , Prof Dr ;   Elgar Fleisch   ^{1, 2, 3} , PhD ;   Helmut Oswald   ⁷ , MD ;   Alexander Möller   ⁸ , MD, Prof Dr

¹ Centre for Digital Health Interventions, Department of Management, Technology, and Economics, ETH Zurich, Zurich, Switzerland

² Future Health Technologies Programme, Campus for Research Excellence and Technological Enterprise, Singapore-ETH Centre, Singapore, Singapore

³ Centre for Digital Health Interventions, Institute of Technology Management, University of St Gallen, St Gallen, Switzerland

⁴ Fakultät Digitale Medien, Campus Furtwangen, Hochschule Furtwangen University, Furtwangen, Germany

⁵ Johns Hopkins University School of Medicine, Johns Hopkins University, Baltimore, MD, United States

⁶ Center for Technology and Behavioral Health, Geisel School of Medicine, Dartmouth College, Hanover, NH, United States

⁷ Department of Child and Adolescent Health, Cantonal Hospital Winterthur, Winterthur, Switzerland

⁸ Division of Respiratory Medicine and Childhood Research Center, University Children’s Hospital Zurich, Zurich, Switzerland