This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (627) Consumer Health Informatics Innovations (17) Information Seeking, Information Needs (524) Safety and Error Prevention in Health (226) Qualitative Methods (89) Voice Assistants (48) Information Demand (38)

Published on in Vol 23, No 11 (2021): November

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/30704, first published .
Mitigating Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: Exploratory Mixed Methods Experiment

Mitigating Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: Exploratory Mixed Methods Experiment

Mitigating Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: Exploratory Mixed Methods Experiment

Authors of this article:

Timothy W Bickmore1 Author Orcid Image ;   Stefán Ólafsson1 Author Orcid Image ;   Teresa K O'Leary1 Author Orcid Image
Article Authors Cited by (9) Tweetations (3) Metrics

Journals

  1. Magnani J, Ferry D, Swabe G, Martin D, Chen X, Brooks M, Kimani E, Paasche-Orlow M, Ólafsson S, Bickmore T, El Khoudary S. Design and rationale of the mobile health intervention for rural atrial fibrillation. American Heart Journal 2022;252:16 View
  2. Montenegro J, da Costa C, Janssen L. Evaluating the use of chatbot during pregnancy: A usability study. Healthcare Analytics 2022;2:100072 View
  3. Sezgin E, Oiler B, Abbott B, Noritz G, Huang Y. “Hey Siri, Help Me Take Care of My Child”: A Feasibility Study With Caregivers of Children With Special Healthcare Needs Using Voice Interaction and Automatic Speech Recognition in Remote Care Management. Frontiers in Public Health 2022;10 View
  4. Hopman K, Richards D, Norberg M. A Digital Coach to Promote Emotion Regulation Skills. Multimodal Technologies and Interaction 2023;7(6):57 View
  5. Ramadhani C. Chatbots in Pharmacy: A Boon or a Bane for Patient Care and Pharmacy Practice?. Sciences of Pharmacy 2023;2(3):1 View
  6. Hopman K, Richards D, Norberg M. A staged approach to the development of an embodied conversational agent to support wellbeing after injury. Behaviour & Information Technology 2025:1 View

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  1. Hopman K, Richards D, Norberg M. Persuasive Technology. View
  2. Ghosh D, Ghatak S, Paul H. Biomedical Robots and Devices in Healthcare. View

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  1. Abugokh L, Hasheer M, Ismail H, Satrya G. 2024 17th International Conference on Development in eSystem Engineering (DeSE). Assessing AI-powered Personal Assistant Siri: A Risk Analysis using ISO/IEC 27005 View