This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (463) Consumer Health Informatics Innovations (14) Information Seeking, Information Needs (424) Safety and Error Prevention in Health (187) Qualitative Methods (60) Voice Assistants (42) Information Demand (31)

Published on in Vol 23, No 11 (2021): November

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/30704, first published .
Mitigating Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: Exploratory Mixed Methods Experiment

Mitigating Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: Exploratory Mixed Methods Experiment

Mitigating Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: Exploratory Mixed Methods Experiment

Authors of this article:

Timothy W Bickmore1 Author Orcid Image ;   Stefán Ólafsson1 Author Orcid Image ;   Teresa K O'Leary1 Author Orcid Image
Article Authors Cited by (6) Tweetations (3) Metrics

Timothy W Bickmore   1 , PhD ;   Stefán Ólafsson   1 , PhD ;   Teresa K O'Leary   1 , BA

1 Khoury College of Computer Sciences, Northeastern University, Boston, MA, United States

Corresponding Author:

  • Timothy W Bickmore, PhD
  • Khoury College of Computer Sciences
  • Northeastern University
  • 360 Huntington Ave
  • 524 ISEC
  • Boston, MA, 02115
  • United States
  • Phone: 1 6173735477
  • Email: t.bickmore@northeastern.edu