Building Health Services in a Rapidly Changing Landscape: Lessons in Adaptive Leadership and Pivots in a COVID-19 Remote Monitoring Program

Celia Violet Laur   ^{1 *} , MSc, PhD ;   Payal Agarwal   ^{1, 2 *} , MD ;   Geetha Mukerji   ^{1, 3} , MD, MSc ;   Elaine Goulbourne   ⁴ , MSc ;   Hayley Baranek   ¹ , MPH ;   Laura Pus   ⁴ , MBA ;   R Sacha Bhatia   ^{1, 5} , MD, MBA ;   Danielle Martin   ^{2, 4, 6} , MD, MPP ;   Onil Bhattacharyya   ^{1, 2} , MD, PhD

¹ Women's College Hospital Institute for Health System Solutions and Virtual Care, Toronto, ON, Canada

² Department of Family and Community Medicine, University of Toronto, Toronto, ON, Canada

³ Department of Medicine, Division of Endocrinology & Metabolism, University of Toronto, Toronto, ON, Canada

⁴ Women's College Hospital, Toronto, ON, Canada

⁵ University Health Network, Toronto, ON, Canada

⁶ Dalla Lana School of Public Health, University of Toronto, Toronto, ON, Canada

*these authors contributed equally