This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (458) Artificial Intelligence (1186)

Published on in Vol 23, No 1 (2021): January

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/19928, first published .
Utilization of Self-Diagnosis Health Chatbots in Real-World Settings: Case Study

Utilization of Self-Diagnosis Health Chatbots in Real-World Settings: Case Study

Utilization of Self-Diagnosis Health Chatbots in Real-World Settings: Case Study

Authors of this article:

Xiangmin Fan1 Author Orcid Image ;   Daren Chao2 Author Orcid Image ;   Zhan Zhang3 Author Orcid Image ;   Dakuo Wang4 Author Orcid Image ;   Xiaohua Li5 Author Orcid Image ;   Feng Tian1 Author Orcid Image
Article Authors Cited by (65) Tweetations (9) Metrics

Xiangmin Fan   1 * , PhD ;   Daren Chao   2 * , BSc ;   Zhan Zhang   3 * , PhD ;   Dakuo Wang   4 * , PhD ;   Xiaohua Li   5 , MSc ;   Feng Tian   1 * , PhD

1 The Institute of Software, Chinese Academy of Sciences, Beijing, China

2 Department of Computer Science, University of Toronto, Toronto, ON, Canada

3 School of Computer Science and Information Systems, Pace University, New York, NY, United States

4 IBM Research, Cambridge, MA, United States

5 Zuoshouyisheng Inc, Beijing, China

*these authors contributed equally

Corresponding Author:

  • Zhan Zhang, PhD
  • School of Computer Science and Information Systems
  • Pace University
  • 1 Pace Plaza
  • New York, NY, 10078
  • United States
  • Phone: 1 9147733254
  • Email: zzhang@pace.edu