Published on in Vol 22, No 8 (2020): August

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/21360, first published .
Grappling With the COVID-19 Health Crisis: Content Analysis of Communication Strategies and Their Effects on Public Engagement on Social Media

Grappling With the COVID-19 Health Crisis: Content Analysis of Communication Strategies and Their Effects on Public Engagement on Social Media

Grappling With the COVID-19 Health Crisis: Content Analysis of Communication Strategies and Their Effects on Public Engagement on Social Media

Journals

  1. Lu W, Ngai C, Yang L. The Importance of Genuineness in Public Engagement—An Exploratory Study of Pediatric Communication on Social Media in China. International Journal of Environmental Research and Public Health 2020;17(19):7078 View
  2. Zhang S, Pian W, Ma F, Ni Z, Liu Y. Characterizing the COVID-19 Infodemic on Chinese Social Media: Exploratory Study. JMIR Public Health and Surveillance 2021;7(2):e26090 View
  3. Chen Q, Min C, Zhang W, Ma X, Evans R. Factors Driving Citizen Engagement With Government TikTok Accounts During the COVID-19 Pandemic: Model Development and Analysis. Journal of Medical Internet Research 2021;23(2):e21463 View
  4. Pang P, Cai Q, Jiang W, Chan K. Engagement of Government Social Media on Facebook during the COVID-19 Pandemic in Macao. International Journal of Environmental Research and Public Health 2021;18(7):3508 View
  5. Zhou X, Song Y, Jiang H, Wang Q, Qu Z, Zhou X, Jit M, Hou Z, Lin L. Comparison of Public Responses to Containment Measures During the Initial Outbreak and Resurgence of COVID-19 in China: Infodemiology Study. Journal of Medical Internet Research 2021;23(4):e26518 View
  6. Schück S, Foulquié P, Mebarki A, Faviez C, Khadhar M, Texier N, Katsahian S, Burgun A, Chen X. Concerns Discussed on Chinese and French Social Media During the COVID-19 Lockdown: Comparative Infodemiology Study Based on Topic Modeling. JMIR Formative Research 2021;5(4):e23593 View
  7. Duckett C, Hargreaves K, Rawson K, Allen K, Forbes S, Rawlinson K, Shaw H, Lacey M. Nights at the museum: integrated arts and microbiology public engagement events enhance understanding of science whilst increasing community diversity and inclusion. Access Microbiology 2021;3(5) View
  8. La Bella E, Allen C, Lirussi F. Communication vs evidence: What hinders the outreach of science during an infodemic? A narrative review. Integrative Medicine Research 2021;10(4):100731 View
  9. Lama Y, Nan X, Quinn S. General and health-related social media use among adults with children in the household: Findings from a national survey in the United States. Patient Education and Counseling 2022;105(3):647 View
  10. Sharif N, Opu R, Alzahrani K, Ahmed S, Islam S, Mim S, Khan F, Zaman F, Dey S. The positive impact of social media on health behavior towards the COVID-19 pandemic in Bangladesh: A web-based cross-sectional study. Diabetes & Metabolic Syndrome: Clinical Research & Reviews 2021;15(5):102206 View
  11. Berg S, O’Hara J, Shortt M, Thune H, Brønnick K, Lungu D, Røislien J, Wiig S. Health authorities’ health risk communication with the public during pandemics: a rapid scoping review. BMC Public Health 2021;21(1) View
  12. Masngut N, Mohamad E. Association Between Public Opinion and Malaysian Government Communication Strategies About the COVID-19 Crisis: Content Analysis of Image Repair Strategies in Social Media. Journal of Medical Internet Research 2021;23(8):e28074 View
  13. D’Souza R, Hooten W, Murad M. A Proposed Approach for Conducting Studies That Use Data From Social Media Platforms. Mayo Clinic Proceedings 2021;96(8):2218 View
  14. Rawlinson K, Duckett C, Shaw H, Woodroofe M, Lacey M. Family-focused campus-based university event increases perceived knowledge, science capital and aspirations across a wide demographic. International Journal of Science Education, Part B 2021;11(3):273 View
  15. Ratcliff C, Wicke R, Harvill B. Communicating uncertainty to the public during the COVID-19 pandemic: A scoping review of the literature. Annals of the International Communication Association 2022;46(4):260 View
  16. Chowdhury S, Rahman M, Doddanavar I, Zayed N, Nitsenko V, Melnykovych O, Holik O. Impact of Social Media on Knowledge of the COVID-19 Pandemic on Bangladeshi University Students. Computation 2023;11(2):38 View
  17. Jacobson J, Hodson J, Mittelman R. Pup-ularity contest: The advertising practices of popular animal influencers on Instagram. Technological Forecasting and Social Change 2022;174:121226 View
  18. Zhang W, Yuan H, Zhu C, Chen Q, Evans R. Does Citizen Engagement With Government Social Media Accounts Differ During the Different Stages of Public Health Crises? An Empirical Examination of the COVID-19 Pandemic. Frontiers in Public Health 2022;10 View
  19. Alotaibi K, Alotiby A. Most Common Social Media Platforms in Saudi Arabia for Sharing COVID-19 Medical Information. Saudi Journal of Health Systems Research 2022;2(2):78 View
  20. Ngai C, Singh R, Yao L. Impact of COVID-19 Vaccine Misinformation on Social Media Virality: Content Analysis of Message Themes and Writing Strategies. Journal of Medical Internet Research 2022;24(7):e37806 View
  21. Yao L, Ngai C. Engaging social media users with attitudinal messages during health crisis communication. Lingua 2022;268:103199 View
  22. Hart J, Summer A, Yadav K, Peace S, Hong D, Konu M, Clapp J. Content and Communication of Inpatient Family Visitation Policies During the COVID-19 Pandemic: Sequential Mixed Methods Study. Journal of Medical Internet Research 2021;23(9):e28897 View
  23. Eum N, Kim S. The Role of Information and Communications Technology Policies and Infrastructure in Curbing the Spread of the Novel Coronavirus: Cross-country Comparative Study. JMIR Public Health and Surveillance 2022;8(1):e31066 View
  24. Yang B, Li Y, Yan K, Choi Y, Bennett-Jones B. Analyzing U.S. State Governments’ COVID-19 Homepages during the Initial Lockdown in March and April 2020: Information Content and Interactivity. Health Communication 2023;38(7):1327 View
  25. Tivey M. What can equine surveillance learn from surveillance of other species?. Veterinary Record 2021;189(12) View
  26. Chapot L, Whatford L, Compston P, Tak M, Cuevas S, Garza M, Bennani H, Bin Aslam H, Hennessey M, Limon G, Queenan K, Fournié G, Dadios N, Häsler B. A Global Media Analysis of the Impact of the COVID-19 Pandemic on Chicken Meat Food Systems: Key Vulnerabilities and Opportunities for Building Resilience. Sustainability 2021;13(16):9435 View
  27. Kelp N, Witt J, Sivakumar G. To Vaccinate or Not? The Role Played by Uncertainty Communication on Public Understanding and Behavior Regarding COVID-19. Science Communication 2022;44(2):223 View
  28. Mu R, Wang Y, Song H. How does technological system design affect value creation? A systematic literature review of digital co-production. Global Public Policy and Governance 2022;2(4):400 View
  29. Su Z, Zhang H, McDonnell D, Ahmad J, Cheshmehzangi A, Yuan C. Crisis communication strategies for health officials. Frontiers in Public Health 2022;10 View
  30. Hesse A, Niederle F, Schön L, Stautz D. Consumer responses to brand communications involving COVID-19. Journal of Marketing Management 2021;37(17-18):1783 View
  31. Gan C, Feng S, Feng H, Fu K, Davies S, Grépin K, Morgan R, Smith J, Wenham C. #WuhanDiary and #WuhanLockdown: gendered posting patterns and behaviours on Weibo during the COVID-19 pandemic. BMJ Global Health 2022;7(4):e008149 View
  32. Sing Bik Ngai C, Yao L, Gill Singh R. A comparative analysis of the U.S. and China’s mainstream news media framing of coping strategies and emotions in the reporting of COVID-19 outbreak on social media. Discourse & Communication 2022;16(5):572 View
  33. Ngai C, Singh R, Lu W, Yao L, Koon A. Exploring the Relationship Between Trust-Building Strategies and Public Engagement on Social Media During the COVID-19 Outbreak. Health Communication 2023;38(10):2141 View
  34. Zhao X, Wang X. Dynamics of Networked Framing: Automated Frame Analysis of Government Media and the Public on Weibo With Pandemic Big Data. Journalism & Mass Communication Quarterly 2023;100(1):100 View
  35. Huang X, Wang S, Zhang M, Hu T, Hohl A, She B, Gong X, Li J, Liu X, Gruebner O, Liu R, Li X, Liu Z, Ye X, Li Z. Social media mining under the COVID-19 context: Progress, challenges, and opportunities. International Journal of Applied Earth Observation and Geoinformation 2022;113:102967 View
  36. Xu J, Guo D, Xu J, Luo C. How Do Multiple Actors Conduct Science Communication About Omicron on Weibo: A Mixed-Method Study. Media and Communication 2023;11(1):306 View
  37. Guo Y, Hou Y, Xiang H, Chen L. “Help Us!”: a content analysis of COVID-19 help-seeking posts on Weibo during the first lockdown. BMC Public Health 2023;23(1) View
  38. Yin M, Chen S, Pan X, Lu C, Lin X, Wang M, Ni J. Effects of Chinese provincial CDCs WeChat official account article features on user engagement during the COVID-19 pandemic. Journal of Global Health 2023;13 View
  39. Bajouk H, Ferré-Pavia C. Government Social Media Engagement and Health Perceptions During the COVID-19 Crisis: A Cross-Sectional Study. International Journal of Strategic Communication 2023;17(5):457 View
  40. Bates B, Finkelshteyn S, Odunsi I. ‘We were having a rather long conversation about the uproar’: memorable messages about COVID-19 vaccinations in a mostly young, white sample. Journal of Communication in Healthcare 2024;17(2):143 View
  41. Schwarz A, Alpers F, Wagner-Olfermann E, Diers-Lawson A. The Global Study of COVID News: Scope, Findings, and Implications of Quantitative Content Analyses of the COVID-19 News Coverage in the First Two Years of the Pandemic. Health Communication 2024;39(8):1568 View
  42. Gu D, Liu H, Zhao H, Yang X, Li M, Liang C. A deep learning and clustering‐based topic consistency modeling framework for matching health information supply and demand. Journal of the Association for Information Science and Technology 2024;75(2):152 View
  43. Kleer N, Kunz R. The impact of company-generated posts with crisis-related content on online engagement behavior. Journal of Business Research 2023;164:114021 View
  44. Li Y, Sheng D. Determinants of public emergency information dissemination on social networks: A meta-analysis. Computers in Human Behavior 2024;152:108055 View
  45. Alnagar A, Elhadi Y, Abuyadek R, Quoritem M, Majid R, Ghitani S, Omar A, Arafat M, Foula M, Shaaban R. Revolutionizing Healthcare in the COVID-19 Era: Physicians Are Successfully Embracing Social Media to Replace Traditional Face-to-face Contact. SN Comprehensive Clinical Medicine 2023;6(1) View
  46. Feifei F, Thompson R. Analyzing metaphor patterns in COVID-19 news pictures: A critical study in China. PLOS ONE 2024;19(2):e0297336 View
  47. Zhang X. Parsing the Interactive Construction of Crisis Memory on Social Media: From a Memory-Agenda Perspective. Journal of Broadcasting & Electronic Media 2024;68(2):218 View
  48. Mohamadpour F, Groot G, Askarian A, Askarian M. Text analysis of billboards and infographic graphics advertising COVID-19 on promoting preventive behaviors and taking vaccination against the coronavirus pandemic and investigating the opinions of the Iranian adult population. BMC Public Health 2024;24(1) View
  49. Mohamadpour F, Askarian A, Askarian M. Picture analysis of billboards and infographic graphics advertising COVID-19 on promoting preventive behaviors and taking vaccination against the Coronavirus disease pandemic. Scientific Reports 2024;14(1) View
  50. Cheung L, Lau A, Lam K, Ng P. A Review of Environmental Factors for an Ontology-Based Risk Analysis for Pandemic Spread. COVID 2024;4(4):466 View
  51. Lu W, Cindy Ngai S. Social media communication and public engagement in different health crisis stages: The framing of COVID-19 in Chinese official media. Communication and the Public 2024;9(2):216 View
  52. Zhao P. Book Review: Miscommunicating the COVID-19 Pandemic: An Asian Perspective by Ran Wei, Ven-Hwei Lo, Yi-Hui Huang, Dong Dong, Hai Liang, Guanxiong Huang, and Sibo Wang. Journalism & Mass Communication Quarterly 2024;101(3):816 View
  53. Ji J, Hu T, Chen M. Impact of COVID-19 Vaccine Persuasion Strategies on Social Endorsement and Public Response on Chinese Social Media. Health Communication 2024:1 View
  54. Duffett R, Thomas S. Health nonprofit organizations use of social media communication and marketing during COVID-19: A qualitative Technology Acceptance Model viewpoint. Social Sciences & Humanities Open 2024;10:101042 View
  55. Yao L, Ngai C, Singh R, Chen F. Social Media Users’ Engagement with Fear Appeal Elements in Government’s Health Crisis Communication via State-Owned Media. Journal of Health Communication 2024;29(8):524 View
  56. Leon-Silva J, Perea-Khalifi D. Crisis management through citizen engagement on Twitter: The case of the covid-19 pandemic in Latin American municipalities. International Public Management Journal 2024:1 View
  57. Dhyani A, Dave S, Choudhary S, Gurbani N. Role and Importance of Effective Communication During the Age of COVID-19. Journal of Datta Meghe Institute of Medical Sciences University 2022;17(2):504 View
  58. Choi S, Eom S. Using Twitter to fight the COVID-19 pandemic: the case of United States governors. Public Management Review 2024:1 View
  59. Hasselström A, Larsson A. Managing the Pandemic in Digitized Spaces: Assessing the Social Media Approaches of Scandinavian Public Health Authorities. Social Media + Society 2024;10(3) View
  60. Wu T, Yu G. Persuasive Effects of Crisis Communication during Public Health Emergency Outbreaks in China. Behavioral Sciences 2024;14(10):885 View