This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (126) Dental Sciences (110) Natural Language Processing (636) Quality Improvement (223)

Published on in Vol 22, No 7 (2020): July

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/18652, first published .
Assessing Patient Experience and Healthcare Quality of Dental Care Using Patient Online Reviews in the United States: Mixed Methods Study

Assessing Patient Experience and Healthcare Quality of Dental Care Using Patient Online Reviews in the United States: Mixed Methods Study

Assessing Patient Experience and Healthcare Quality of Dental Care Using Patient Online Reviews in the United States: Mixed Methods Study

Authors of this article:

Ye Lin1 Author Orcid Image ;   Y Alicia Hong2 Author Orcid Image ;   Bradley S Henson1 Author Orcid Image ;   Robert D Stevenson1 Author Orcid Image ;   Simon Hong1 Author Orcid Image ;   Tianchu Lyu3 Author Orcid Image ;   Chen Liang3 Author Orcid Image
Article Authors Cited by (31) Tweetations (8) Metrics

Ye Lin   1 , MSc ;   Y Alicia Hong   2 , PhD ;   Bradley S Henson   1 * , DDS, PhD ;   Robert D Stevenson   1 * , DDS ;   Simon Hong   1 * , MPH, DMD ;   Tianchu Lyu   3 , MPH ;   Chen Liang   3 , PhD

1 College of Dental Medicine, Western University of Health Sciences, Pomona, CA, United States

2 College of Health and Human Services, George Mason University, Fairfax, VA, United States

3 Arnold School of Public Health, University of South Carolina, Columbia, SC, United States

*these authors contributed equally

Corresponding Author:

  • Chen Liang, PhD
  • Arnold School of Public Health
  • University of South Carolina
  • Suite 347
  • 915 Greene St
  • Columbia, SC, 29208
  • United States
  • Phone: 1 803-777-8139
  • Fax: 1 803-777-1836
  • Email: cliang@mailbox.sc.edu