This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (129) Participatory Medicine & E-Patients (787) Quality Improvement (261)

Published on in Vol 22, No 7 (2020): July

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/14455, first published .
Gender, Soft Skills, and Patient Experience in Online Physician Reviews: A Large-Scale Text Analysis

Gender, Soft Skills, and Patient Experience in Online Physician Reviews: A Large-Scale Text Analysis

Gender, Soft Skills, and Patient Experience in Online Physician Reviews: A Large-Scale Text Analysis

Authors of this article:

Zackary Dunivin1 Author Orcid Image ;   Lindsay Zadunayski2 Author Orcid Image ;   Ujjwal Baskota3 Author Orcid Image ;   Katie Siek1 Author Orcid Image ;   Jennifer Mankoff4 Author Orcid Image
Article Authors Cited by (22) Tweetations (6) Metrics

Zackary Dunivin   1 , BA ;   Lindsay Zadunayski   2 , BA ;   Ujjwal Baskota   3 , BS ;   Katie Siek   1 , PhD ;   Jennifer Mankoff   4 , PhD

1 Indiana University, Bloomington, IN, United States

2 Rensselaer Polytechnic Institute, Troy, NY, United States

3 School of Social Work, Jackson State University, Jackson, MS, United States

4 University of Washington, Seattle, WA, United States

Corresponding Author:

  • Jennifer Mankoff, PhD
  • University of Washington
  • Bill & Melinda Gates Center for Computer Science and Engineering
  • 3800 E Stevens Way NE
  • Seattle, WA, 98112
  • United States
  • Phone: 1 4125677720
  • Email: jmankoff@acm.org