This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (128) Quality/Credibility of eHealth Information and Trust Issues (531)

Published on in Vol 22, No 4 (2020): April

The Buffering Effect of Health Care Provider Video Biographies When Viewed in Combination With Negative Reviews: “You Can’t Fake Nice”

The Buffering Effect of Health Care Provider Video Biographies When Viewed in Combination With Negative Reviews: “You Can’t Fake Nice”

The Buffering Effect of Health Care Provider Video Biographies When Viewed in Combination With Negative Reviews: “You Can’t Fake Nice”

Authors of this article:

Evan K Perrault1 Author Orcid Image ;   Grace M Hildenbrand1 Author Orcid Image
Article Authors Cited by (1) Tweetations (2) Metrics

Evan K Perrault   1 , PhD ;   Grace M Hildenbrand   1 , MA

1 Brian Lamb School of Communication, Purdue University, West Lafayette, IN, United States

Corresponding Author:

  • Evan K Perrault, PhD
  • Brian Lamb School of Communication
  • Purdue University
  • 100 North University Street
  • West Lafayette, IN, 47907
  • United States
  • Phone: 1 7654966429
  • Email: perrault@purdue.edu