This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (126) Participatory Medicine & E-Patients (758) Quality Improvement (224)

Published on in Vol 22, No 2 (2020): February

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/13830, first published .
What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data

What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data

What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data

Authors of this article:

Sonja Bidmon1 Author Orcid Image ;   Ossama Elshiewy2 Author Orcid Image ;   Ralf Terlutter1 Author Orcid Image ;   Yasemin Boztug2 Author Orcid Image
Article Authors Cited by (27) Tweetations (9) Metrics

Sonja Bidmon   1 , PhD ;   Ossama Elshiewy   2 , PhD ;   Ralf Terlutter   1 , PhD ;   Yasemin Boztug   2 , PhD

1 Department of Marketing and International Management, Alpen-Adria-Universitaet Klagenfurt, Klagenfurt am Woerthersee, Austria

2 Department of Business Administration, Marketing and Consumer Behavior, University of Goettingen, Goettingen, Germany

Corresponding Author:

  • Sonja Bidmon, PhD
  • Department of Marketing and International Management
  • Alpen-Adria-Universitaet Klagenfurt
  • Universitaetsstrasse 65-67
  • Klagenfurt am Woerthersee, 9020
  • Austria
  • Phone: 43 463 2700 4048
  • Fax: 43 463 2700 994048
  • Email: sonja.bidmon@aau.at