Published on in Vol 21, No 3 (2019): March

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/12007, first published .
Reporting of Patient Experience Data on Health Systems’ Websites and Commercial Physician-Rating Websites: Mixed-Methods Analysis

Reporting of Patient Experience Data on Health Systems’ Websites and Commercial Physician-Rating Websites: Mixed-Methods Analysis

Reporting of Patient Experience Data on Health Systems’ Websites and Commercial Physician-Rating Websites: Mixed-Methods Analysis

Journals

  1. Kordzadeh N. Toward quality transparency in healthcare: Exploring hospital-operated online physician review systems in northeastern United States. Health Policy and Technology 2020;9(1):56 View
  2. Han X, Qu J, Zhang T. Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews. Telematics and Informatics 2019;45:101276 View
  3. Pike C, Zillioux J, Rapp D. Online Ratings of Urologists: Comprehensive Analysis. Journal of Medical Internet Research 2019;21(7):e12436 View
  4. Lagu T, Haskell J, Cooper E, Harris D, Murray A, Gardner R. Physician Beliefs About Online Reporting of Quality and Experience Data. Journal of General Internal Medicine 2019;34(11):2542 View
  5. Zhao H, Luu M, Spiegel B, Daskivich T. Correlation of Online Physician Rating Subscores and Association With Overall Satisfaction: Observational Study of 212,933 Providers. Journal of Medical Internet Research 2020;22(10):e11258 View
  6. Isaac M. Collateral Damage? Consequences of Radically Transparent Reviews in Health Care. The Joint Commission Journal on Quality and Patient Safety 2021;47(7):458 View
  7. Shintani Smith S, Cheng B, Kern R, Cameron K, Micco A. Publicly Reported Patient Satisfaction Scores in Academic Otolaryngology Departments. The Laryngoscope 2021;131(10):2204 View
  8. Rose S, Hurwitz H, Mercer M, Hizlan S, Gali K, Yu P, Franke C, Martinez K, Stanton M, Faiman M, Rasmussen P, Boissy A. Patient Experience in Virtual Visits Hinges on Technology and the Patient-Clinician Relationship: A Large Survey Study With Open-ended Questions. Journal of Medical Internet Research 2021;23(6):e18488 View
  9. Wan Y, Peng Z, Wang Y, Zhang Y, Gao J, Ma B. Influencing factors and mechanism of doctor consultation volume on online medical consultation platforms based on physician review analysis. Internet Research 2021;31(6):2055 View
  10. Wu J, Zhang G, Xing Y, Liu Y, Zhang Z, Dong Y, Herrera-Viedma E. A sentiment analysis driven method based on public and personal preferences with correlated attributes to select online doctors. Applied Intelligence 2023;53(16):19093 View
  11. Ge F, Qian H, Lei J, Ni Y, Li Q, Wang S, Ding K. Experiences and Challenges of Emerging Online Health Services Combating COVID-19 in China: Retrospective, Cross-Sectional Study of Internet Hospitals. JMIR Medical Informatics 2022;10(6):e37042 View
  12. Abdulai A, Howard A, Yong P, Noga H, Parmar G, Currie L. Developing an Educational Website for Women With Endometriosis-Associated Dyspareunia: Usability and Stigma Analysis. JMIR Human Factors 2022;9(1):e31317 View
  13. Guetz B, Bidmon S. The Credibility of Physician Rating Websites: A Systematic Literature Review. Health Policy 2023;132:104821 View
  14. Kim J, Francisco R, Wang J, Liu J, Stephenson N, Khalil C, Kim D, Nguyen A, Youn G, Sun Y, Wu A. Influence of Age, Sex, and Wait Times on Public Online Ratings of Glaucoma Physicians in the United States. Journal of Glaucoma 2023;32(7):609 View
  15. Kannam A, Haywood C, Morris M, Huang L, Singer T, Bajaj G, Muhammad A, Lagu T. Can you know before you go? Information about disability accommodations on US hospital websites. Journal of Hospital Medicine 2024 View
  16. Bondok M, Nguyen A, Tanya S, Youn G, Lando L, Wu A. Gender and personalized profile information influence online ratings of Canadian academic ophthalmologists. Canadian Journal of Ophthalmology 2024 View
  17. Liu Y, Ren X, Ji F, Liang C, Wu J. A Kansei engineering-based decision-making method for offline medical service quality evaluation with multidimensional attributes. Socio-Economic Planning Sciences 2024;96:102100 View

Books/Policy Documents

  1. Suomi R, Damalie E. Handbook of Research on Optimizing Healthcare Management Techniques. View
  2. Kersting J, Geierhos M. Natural Language Processing in Artificial Intelligence—NLPinAI 2020. View
  3. Suomi R, Damalie E. Research Anthology on Public Health Services, Policies, and Education. View