Published on in Vol 21, No 3 (2019): March

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/12007, first published .
Reporting of Patient Experience Data on Health Systems’ Websites and Commercial Physician-Rating Websites: Mixed-Methods Analysis

Reporting of Patient Experience Data on Health Systems’ Websites and Commercial Physician-Rating Websites: Mixed-Methods Analysis

Reporting of Patient Experience Data on Health Systems’ Websites and Commercial Physician-Rating Websites: Mixed-Methods Analysis

Tara Lagu   1 * , MPH, MD ;   Caroline M. Norton   2 * , BS ;   Lindsey M. Russo   3 * , MS ;   Aruna Priya   1, 3 * , MA, MSc ;   Sarah L. Goff   1, 3 * , MD ;   Peter K. Lindenauer   1 * , MSc, MD

1 Baystate Health, Institute for Healthcare Delivery and Population Science and Department of Medicine, University of Massachusetts Medical School-Baystate, Springfield, MA, United States

2 College of Natural Sciences, University of Massachusetts, Amherst, MA, United States

3 School of Public Health and Health Sciences, University of Massachusetts, Amherst, MA, United States

*all authors contributed equally

Corresponding Author:

  • Tara Lagu, MPH, MD
  • Baystate Health
  • Institute for Healthcare Delivery and Population Science and Department of Medicine
  • University of Massachusetts Medical School-Baystate
  • 3601 Main St
  • Springfield, MA, 01199
  • United States
  • Phone: 1 4137947688
  • Fax: 1 4147940300
  • Email: lagutc@gmail.com