Reporting of Patient Experience Data on Health Systems’ Websites and Commercial Physician-Rating Websites: Mixed-Methods Analysis
Reporting of Patient Experience Data on Health Systems’ Websites and Commercial Physician-Rating Websites: Mixed-Methods Analysis
Tara Lagu
1
* , MPH, MD ;
Caroline M. Norton
2
* , BS ;
Lindsey M. Russo
3
* , MS ;
Aruna Priya
1, 3
* , MA, MSc ;
Sarah L. Goff
1, 3
* , MD ;
Peter K. Lindenauer
1
* , MSc, MD
1
Baystate Health, Institute for Healthcare Delivery and Population Science and Department of Medicine, University of Massachusetts Medical School-Baystate, Springfield, MA, United States
2
College of Natural Sciences, University of Massachusetts, Amherst, MA, United States
3
School of Public Health and Health Sciences, University of Massachusetts, Amherst, MA, United States
*all authors contributed equally
Corresponding Author:
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Tara Lagu, MPH, MD
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Baystate Health
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Institute for Healthcare Delivery and Population Science and Department of Medicine
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University of Massachusetts Medical School-Baystate
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3601 Main St
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Springfield, MA, 01199
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United States
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Phone:
1 4137947688
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Fax: 1 4147940300
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Email: lagutc@gmail.com