Published on in Vol 20, No 6 (2018): June

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/10148, first published .
Towards an Artificially Empathic Conversational Agent for Mental Health Applications: System Design and User Perceptions

Towards an Artificially Empathic Conversational Agent for Mental Health Applications: System Design and User Perceptions

Towards an Artificially Empathic Conversational Agent for Mental Health Applications: System Design and User Perceptions

Authors of this article:

Robert R Morris 1 Author Orcid Image ;   Kareem Kouddous 1 Author Orcid Image ;   Rohan Kshirsagar 1, 2 Author Orcid Image ;   Stephen M Schueller 3 Author Orcid Image
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Journals

  1. Dekker I, De Jong E, Schippers M, De Bruijn-Smolders M, Alexiou A, Giesbers B. Optimizing Students’ Mental Health and Academic Performance: AI-Enhanced Life Crafting. Frontiers in Psychology 2020;11 View
  2. Tudor Car L, Dhinagaran D, Kyaw B, Kowatsch T, Joty S, Theng Y, Atun R. Conversational Agents in Health Care: Scoping Review and Conceptual Analysis. Journal of Medical Internet Research 2020;22(8):e17158 View
  3. Chan S, Li L, Torous J, Gratzer D, Yellowlees P. Review and Implementation of Self-Help and Automated Tools in Mental Health Care. Psychiatric Clinics of North America 2019;42(4):597 View
  4. Palanica A, Flaschner P, Thommandram A, Li M, Fossat Y. Physicians’ Perceptions of Chatbots in Health Care: Cross-Sectional Web-Based Survey. Journal of Medical Internet Research 2019;21(4):e12887 View
  5. Nadarzynski T, Miles O, Cowie A, Ridge D. Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study. DIGITAL HEALTH 2019;5:205520761987180 View
  6. Miller E, Polson D. Apps, Avatars, and Robots: The Future of Mental Healthcare. Issues in Mental Health Nursing 2019;40(3):208 View
  7. Bibault J, Chaix B, Nectoux P, Pienkowski A, Guillemasé A, Brouard B. Healthcare ex Machina: Are conversational agents ready for prime time in oncology?. Clinical and Translational Radiation Oncology 2019;16:55 View
  8. Bernecker S, Williams J, Caporale-Berkowitz N, Wasil A, Constantino M. Nonprofessional Peer Support to Improve Mental Health: Randomized Trial of a Scalable Web-Based Peer Counseling Course. Journal of Medical Internet Research 2020;22(9):e17164 View
  9. D’Alfonso S. AI in mental health. Current Opinion in Psychology 2020;36:112 View
  10. Moore J, Caudill R. The Bot Will See You Now. Psychiatric Clinics of North America 2019;42(4):627 View
  11. Bickmore T, Trinh H, Olafsson S, O'Leary T, Asadi R, Rickles N, Cruz R. Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: An Observational Study of Siri, Alexa, and Google Assistant. Journal of Medical Internet Research 2018;20(9):e11510 View
  12. Glover A, Schueller S, Winiarski D, Smith D, Karnik N, Zalta A. Automated Mobile Phone–Based Mental Health Resource for Homeless Youth: Pilot Study Assessing Feasibility and Acceptability. JMIR Mental Health 2019;6(10):e15144 View
  13. Park S, Choi J, Lee S, Oh C, Kim C, La S, Lee J, Suh B. Designing a Chatbot for a Brief Motivational Interview on Stress Management: Qualitative Case Study. Journal of Medical Internet Research 2019;21(4):e12231 View
  14. Pepito J, Ito H, Betriana F, Tanioka T, Locsin R. Intelligent humanoid robots expressing artificial humanlike empathy in nursing situations. Nursing Philosophy 2020;21(4) View
  15. Abd-Alrazaq A, Alajlani M, Ali N, Denecke K, Bewick B, Househ M. Perceptions and Opinions of Patients About Mental Health Chatbots: Scoping Review. Journal of Medical Internet Research 2021;23(1):e17828 View
  16. Ni P, Li Y, Li G, Chang V. Natural language understanding approaches based on joint task of intent detection and slot filling for IoT voice interaction. Neural Computing and Applications 2020;32(20):16149 View
  17. Safi Z, Abd-Alrazaq A, Khalifa M, Househ M. Technical Aspects of Developing Chatbots for Medical Applications: Scoping Review. Journal of Medical Internet Research 2020;22(12):e19127 View
  18. Chung K, Cho H, Park J. A Chatbot for Perinatal Women’s and Partners’ Obstetric and Mental Health Care: Development and Usability Evaluation Study. JMIR Medical Informatics 2021;9(3):e18607 View
  19. Dosovitsky G, Pineda B, Jacobson N, Chang C, Escoredo M, Bunge E. Artificial Intelligence Chatbot for Depression: Descriptive Study of Usage. JMIR Formative Research 2020;4(11):e17065 View

Books/Policy Documents

  1. Medeiros L, Gerritsen C, Bosse T. Computational Collective Intelligence. View
  2. Callejas Z, Griol D. Dialog Systems. View