This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (128) Participatory Medicine & E-Patients (773)

Published on in Vol 19, No 7 (2017): July

Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period

Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period

Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period

Authors of this article:

Martin Emmert1 Author Orcid Image ;   Lisa Sauter1 Author Orcid Image ;   Lisa Jablonski1 Author Orcid Image ;   Uwe Sander2 Author Orcid Image ;   Fatemeh Taheri-Zadeh2 Author Orcid Image
Article Authors Cited by (20) Tweetations (7) Metrics

Journals

  1. Liu J, Matelski J, Bell C. Scope, Breadth, and Differences in Online Physician Ratings Related to Geography, Specialty, and Year: Observational Retrospective Study. Journal of Medical Internet Research 2018;20(3):e76 View
  2. Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1 View
  3. Liu C, Uffenheimer M, Nasseri Y, Cohen J, Ellenhorn J. “But His Yelp Reviews Are Awful!”: Analysis of General Surgeons’ Yelp Reviews. Journal of Medical Internet Research 2019;21(4):e11646 View
  4. Han X, Qu J, Zhang T. Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews. Telematics and Informatics 2019;45:101276 View
  5. Pike C, Zillioux J, Rapp D. Online Ratings of Urologists: Comprehensive Analysis. Journal of Medical Internet Research 2019;21(7):e12436 View
  6. Boylan A, Williams V, Powell J. Online patient feedback: a scoping review and stakeholder consultation to guide health policy. Journal of Health Services Research & Policy 2020;25(2):122 View
  7. Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830 View
  8. Zwier S. Webcare in healthcare: providers' responses to patients' online reviews. British Journal of Healthcare Management 2019;25(10):1 View
  9. Schulz P, Rothenfluh F. Influence of Health Literacy on Effects of Patient Rating Websites: Survey Study Using a Hypothetical Situation and Fictitious Doctors. Journal of Medical Internet Research 2020;22(4):e14134 View
  10. Carbonell G, Meshi D, Brand M. The Use of Recommendations on Physician Rating Websites: The Number of Raters Makes the Difference When Adjusting Decisions. Health Communication 2019;34(13):1653 View
  11. Hong Y, Liang C, Radcliff T, Wigfall L, Street R. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521 View
  12. Sander U, Biedermann I, Emmert M, Haaf H, Hofmann A, Hopf F, Kiss S, Parthier K, Schindler A, Patzelt C. Klinik-Weiterempfehlung bei Reha-Erfolg: Erfahrungsberichte von Rehabilitanden auf einer Klinik-Bewertungsplattform. Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen 2021;161:9 View
  13. Meszmer N. Eine Trendanalyse von über 190 000 Onlinebewertungen von Orthopäden über die letzten 11 Jahre. Gesundheitsökonomie & Qualitätsmanagement 2021;26(03):141 View
  14. Yan Q, Jensen K, Thomas R, Field A, Jiang Z, Goei C, Davies M. Digital Footprint of Academic Vascular Surgeons in the Southern United States on Physician Rating Websites: Cross-sectional Evaluation Study. JMIR Cardio 2021;5(1):e22975 View
  15. Emmert M, McLennan S. One Decade of Online Patient Feedback: Longitudinal Analysis of Data From a German Physician Rating Website. Journal of Medical Internet Research 2021;23(7):e24229 View
  16. Turner M, Choung H. Communicating Commitment to Antibiotic Stewardship: an Effective Strategy for Responding to Online Patient Reviews. International Journal of Behavioral Medicine 2023;30(3):416 View
  17. Guetz B, Bidmon S, Dür M. Awareness of and interaction with physician rating websites: A cross-sectional study in Austria. PLOS ONE 2022;17(12):e0278510 View
  18. Dong W, Liu Y, Zhu Z, Cao X. The Impact of Ambivalent Attitudes on the Helpfulness of Web-Based Reviews: Secondary Analysis of Data From a Large Physician Review Website. Journal of Medical Internet Research 2023;25:e38306 View
  19. Bondok M, Nguyen A, Tanya S, Youn G, Lando L, Wu A. Gender and personalized profile information influence online ratings of Canadian academic ophthalmologists. Canadian Journal of Ophthalmology 2024 View

Books/Policy Documents

  1. Bidmon S. Advances in Advertising Research X. View