This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (128) Safety and Error Prevention in Health (202)

Published on in Vol 18, No 7 (2016): July

Investigating the Potential Contribution of Patient Rating Sites to Hospital Supervision: Exploratory Results From an Interview Study in the Netherlands

Investigating the Potential Contribution of Patient Rating Sites to Hospital Supervision: Exploratory Results From an Interview Study in the Netherlands

Investigating the Potential Contribution of Patient Rating Sites to Hospital Supervision: Exploratory Results From an Interview Study in the Netherlands

Authors of this article:

Sophia Martine Kleefstra1, 2 Author Orcid Image ;   Linda C. Zandbelt3 Author Orcid Image ;   Ine Borghans1, 4 Author Orcid Image ;   Hanneke J.C.J.M. de Haes2 Author Orcid Image ;   Rudolf B. Kool4 Author Orcid Image
Article Authors Cited by (17) Tweetations (23) Metrics

Journals

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  3. Wiig S, Rutz S, Boyd A, Churruca K, Kleefstra S, Haraldseid-Driftland C, Braithwaite J, O’Hara J, van de Bovenkamp H. What methods are used to promote patient and family involvement in healthcare regulation? A multiple case study across four countries. BMC Health Services Research 2020;20(1) View
  4. Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1 View
  5. Qiu Y, Liu Y, Ren W, Qiu Y, Ren J. Internet-Based and Mobile-Based General Practice: Cross-Sectional Survey. Journal of Medical Internet Research 2018;20(9):e266 View
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  7. Walsh L, Hyett N, Juniper N, Li C, Rodier S, Hill S. The use of social media as a tool for stakeholder engagement in health service design and quality improvement: A scoping review. DIGITAL HEALTH 2021;7 View
  8. Hendrickx I, Voets T, van Dyk P, Kool R. Using Text Mining Techniques to Identify Health Care Providers With Patient Safety Problems: Exploratory Study. Journal of Medical Internet Research 2021;23(7):e19064 View
  9. Chae W, Kim J, Park E, Jang S. Comparison of Patient Satisfaction in Inpatient Care Provided by Hospitalists and Nonhospitalists in South Korea. International Journal of Environmental Research and Public Health 2021;18(15):8101 View
  10. Ramasubramanian H, Joshi S, Krishnan R. Wisdom of the Experts Versus Opinions of the Crowd in Hospital Quality Ratings: Analysis of Hospital Compare Star Ratings and Google Star Ratings. Journal of Medical Internet Research 2022;24(7):e34030 View
  11. Shah A, Muhammad W, Lee K. Investigating the effect of service feedback and physician popularity on physician demand in the virtual healthcare environment. Information Technology & People 2023;36(3):1356 View
  12. Kühn L, Lindert L, Kuper P, Choi K. SARS-CoV-2–Related Adaptation Mechanisms of Rehabilitation Clinics Affecting Patient-Centered Care: Qualitative Study of Online Patient Reports. JMIR Rehabilitation and Assistive Technologies 2023;10:e39512 View
  13. Palimetaki F, Woutersen K, Pot A. Correlations between care users’ and the healthcare inspectorate’s ratings of the quality of care in long-term care homes. BMJ Open Quality 2023;12(1):e001897 View
  14. Guetz B, Bidmon S. The Credibility of Physician Rating Websites: A Systematic Literature Review. Health Policy 2023;132:104821 View
  15. Kleefstra S, Frederiks B, Tingen A, Reulings P. The value of experts by experience in social domain supervision in the Netherlands: results from a ‘mystery guests’ project. BMC Health Services Research 2024;24(1) View
  16. Kalabikhina I, Moshkin V, Kolotusha A, Kashin M, Klimenko G, Kazbekova Z. Advancing Semantic Classification: A Comprehensive Examination of Machine Learning Techniques in Analyzing Russian-Language Patient Reviews. Mathematics 2024;12(4):566 View
  17. Walsh L, Hyett N, Juniper N, Li C, Hill S. The Experiences of Stakeholders Using Social Media as a Tool for Health Service Design and Quality Improvement: A Scoping Review. International Journal of Environmental Research and Public Health 2022;19(22):14851 View