This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (128)

Published on in Vol 18, No 7 (2016): July

Influence of Intensified Supervision by Health Care Inspectorates on Online Patient Ratings of Hospitals: A Multilevel Study of More Than 43,000 Online Ratings

Influence of Intensified Supervision by Health Care Inspectorates on Online Patient Ratings of Hospitals: A Multilevel Study of More Than 43,000 Online Ratings

Influence of Intensified Supervision by Health Care Inspectorates on Online Patient Ratings of Hospitals: A Multilevel Study of More Than 43,000 Online Ratings

Authors of this article:

Rudolf Bertijn Kool1 Author Orcid Image ;   Sophia Martine Kleefstra2, 3 Author Orcid Image ;   Ine Borghans2 Author Orcid Image ;   Femke Atsma1 Author Orcid Image ;   Tom H van de Belt4 Author Orcid Image
Article Authors Cited by (13) Tweetations (33) Metrics

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  1. Kruse F, van Nieuw Amerongen M, Borghans I, Groenewoud A, Adang E, Jeurissen P. Is there a volume-quality relationship within the independent treatment centre sector? A longitudinal analysis. BMC Health Services Research 2019;19(1) View
  2. Hong Y, Liang C, Radcliff T, Wigfall L, Street R. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521 View
  3. Wiig S, Rutz S, Boyd A, Churruca K, Kleefstra S, Haraldseid-Driftland C, Braithwaite J, O’Hara J, van de Bovenkamp H. What methods are used to promote patient and family involvement in healthcare regulation? A multiple case study across four countries. BMC Health Services Research 2020;20(1) View
  4. Hanskamp-Sebregts M, Robben P, Wollersheim H, Zegers M. Transparency about internal audit results to reduce the supervisory burden: A qualitative study on the preconditions of sharing audit results. Health Policy 2020;124(2):216 View
  5. Kleefstra S, Zandbelt L, Borghans I, de Haes H, Kool R. Investigating the Potential Contribution of Patient Rating Sites to Hospital Supervision: Exploratory Results From an Interview Study in the Netherlands. Journal of Medical Internet Research 2016;18(7):e201 View
  6. Gong Y, Wang H, Xia Q, Zheng L, Shi Y. Factors that determine a Patient's willingness to physician selection in online healthcare communities: A trust theory perspective. Technology in Society 2021;64:101510 View
  7. Hendrickx I, Voets T, van Dyk P, Kool R. Using Text Mining Techniques to Identify Health Care Providers With Patient Safety Problems: Exploratory Study. Journal of Medical Internet Research 2021;23(7):e19064 View
  8. Kühn L, Lindert L, Kuper P, Choi K. SARS-CoV-2–Related Adaptation Mechanisms of Rehabilitation Clinics Affecting Patient-Centered Care: Qualitative Study of Online Patient Reports. JMIR Rehabilitation and Assistive Technologies 2023;10:e39512 View
  9. Kuchin N, Tyukov Y. The modern paradigm for the development of the system of management of the quality and safety of medical activities (literature review). HEALTH CARE OF THE RUSSIAN FEDERATION 2022;66(4):329 View
  10. Placona A, Rathert C. Are Online Patient Reviews Associated With Health Care Outcomes? A Systematic Review of the Literature. Medical Care Research and Review 2022;79(1):3 View
  11. Ramasubramanian H, Joshi S, Krishnan R. Wisdom of the Experts Versus Opinions of the Crowd in Hospital Quality Ratings: Analysis of Hospital Compare Star Ratings and Google Star Ratings. Journal of Medical Internet Research 2022;24(7):e34030 View
  12. Palimetaki F, Woutersen K, Pot A. Correlations between care users’ and the healthcare inspectorate’s ratings of the quality of care in long-term care homes. BMJ Open Quality 2023;12(1):e001897 View
  13. Kleefstra S, Frederiks B, Tingen A, Reulings P. The value of experts by experience in social domain supervision in the Netherlands: results from a ‘mystery guests’ project. BMC Health Services Research 2024;24(1) View