This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (129)

Published on in Vol 18, No 6 (2016): Jun

Consumer Decision-Making Based on Review Websites: Are There Differences Between Choosing a Hotel and Choosing a Physician?

Consumer Decision-Making Based on Review Websites: Are There Differences Between Choosing a Hotel and Choosing a Physician?

Consumer Decision-Making Based on Review Websites: Are There Differences Between Choosing a Hotel and Choosing a Physician?

Authors of this article:

Fabia Rothenfluh1 Author Orcid Image ;   Evi Germeni1 Author Orcid Image ;   Peter J. Schulz1 Author Orcid Image
Article Authors Cited by (37) Tweetations (11) Metrics

Fabia Rothenfluh   1 , MSc ;   Evi Germeni   1 , Ph.D. ;   Peter J. Schulz   1 , Ph.D.

1 Institute of Communication and Health, Faculty of Communication Sciences, Università della Svizzera italiana, Lugano, Switzerland

Corresponding Author:

  • Fabia Rothenfluh, MSc
  • Institute of Communication and Health
  • Faculty of Communication Sciences
  • Università della Svizzera italiana
  • Via Giuseppe Buffi 13
  • Lugano, 6900
  • Switzerland
  • Phone: 41 58 666 4485
  • Fax: 41 58 666 4647
  • Email: fabia.rothenfluh@usi.ch