Published on in Vol 18, No 5 (2016): May
Journals
- Islam M, Hasan M, Wang X, Germack H, Noor-E-Alam M. A Systematic Review on Healthcare Analytics: Application and Theoretical Perspective of Data Mining. Healthcare 2018;6(2):54 View
- Hong Y, Liang C, Radcliff T, Wigfall L, Street R. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521 View
- Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830 View
- Liu Q, Liao K, Tsoi K, Wei Z. Acceptance Prediction for Answers on Online Health-care Community. BMC Bioinformatics 2019;20(S18) View
- Paul M, Dredze M. Social Monitoring for Public Health. Synthesis Lectures on Information Concepts, Retrieval, and Services 2017;9(5):1 View
- Shah A, Yan X, Shah S, Mamirkulova G. Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach. Journal of Ambient Intelligence and Humanized Computing 2020;11(7):2925 View
- Shah A, Yan X, Tariq S, Khan S. Listening to the patient voice: using a sentic computing model to evaluate physicians’ healthcare service quality for strategic planning in hospitals. Quality & Quantity 2021;55(1):173 View
- Deng Q, Gao Y, Wang C, Zhang H. Detecting information requirements for crisis communication from social media data: An interactive topic modeling approach. International Journal of Disaster Risk Reduction 2020;50:101692 View
- Rivas R, Montazeri N, Le N, Hristidis V. Automatic Classification of Online Doctor Reviews: Evaluation of Text Classifier Algorithms. Journal of Medical Internet Research 2018;20(11):e11141 View
- Lin Y, Hong Y, Henson B, Stevenson R, Hong S, Lyu T, Liang C. Assessing Patient Experience and Healthcare Quality of Dental Care Using Patient Online Reviews in the United States: Mixed Methods Study. Journal of Medical Internet Research 2020;22(7):e18652 View
- Li J, Liu M, Li X, Liu X, Liu J. Developing Embedded Taxonomy and Mining Patients’ Interests From Web-Based Physician Reviews: Mixed-Methods Approach. Journal of Medical Internet Research 2018;20(8):e254 View
- Yan M, Tan H, Jia L, Akram U. The Antecedents of Poor Doctor-Patient Relationship in Mobile Consultation: A Perspective from Computer-Mediated Communication. International Journal of Environmental Research and Public Health 2020;17(7):2579 View
- Shah A, Yan X, Khan S, Khurrum W, Khan Q. A multi-modal approach to predict the strength of doctor–patient relationships. Multimedia Tools and Applications 2021;80(15):23207 View
- Tapi Nzali M, Bringay S, Lavergne C, Mollevi C, Opitz T. What Patients Can Tell Us: Topic Analysis for Social Media on Breast Cancer. JMIR Medical Informatics 2017;5(3):e23 View
- He L, Han D, Zhou X, Qu Z. The Voice of Drug Consumers: Online Textual Review Analysis Using Structural Topic Model. International Journal of Environmental Research and Public Health 2020;17(10):3648 View
- Zaman N, Goldberg D, Abrahams A, Essig R. Facebook Hospital Reviews: Automated Service Quality Detection and Relationships with Patient Satisfaction. Decision Sciences 2021;52(6):1403 View
- Lantzy S, Anderson D. Can Consumers Use Online Reviews to Avoid Unsuitable Doctors? Evidence From RateMDs.com and the Federation of State Medical Boards. Decision Sciences 2020;51(4):962 View
- Han X, Qu J, Zhang T. Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews. Telematics and Informatics 2019;45:101276 View
- Zhang W, Deng Z, Hong Z, Evans R, Ma J, Zhang H. Unhappy Patients Are Not Alike: Content Analysis of the Negative Comments from China's Good Doctor Website. Journal of Medical Internet Research 2018;20(1):e35 View
- Hu J, Zhang X, Yang Y, Liu Y, Chen X. New doctors ranking system based on VIKOR method. International Transactions in Operational Research 2020;27(2):1236 View
- Li Q. Healthcare at Your Fingertips: The Acceptance and Adoption of Mobile Medical Treatment Services among Chinese Users. International Journal of Environmental Research and Public Health 2020;17(18):6895 View
- Button K, Spasić I, Playle R, Owen D, Lau M, Hannaway L, Jones S. Using routine referral data for patients with knee and hip pain to improve access to specialist care. BMC Musculoskeletal Disorders 2020;21(1) View
- Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1 View
- Cho I, Lee M, Kim Y. What are the main patient safety concerns of healthcare stakeholders: a mixed-method study of Web-based text. International Journal of Medical Informatics 2020;140:104162 View
- Wang J, Chiu Y, Yu H, Hsu Y. Understanding a Nonlinear Causal Relationship Between Rewards and Physicians’ Contributions in Online Health Care Communities: Longitudinal Study. Journal of Medical Internet Research 2017;19(12):e427 View
- McLennan S. Quantitative Ratings and Narrative Comments on Swiss Physician Rating Websites: Frequency Analysis. Journal of Medical Internet Research 2019;21(7):e13816 View
- Min K, Song S, Min J. Topic Modeling of Social Networking Service Data on Occupational Accidents in Korea: Latent Dirichlet Allocation Analysis. Journal of Medical Internet Research 2020;22(8):e19222 View
- Chen X, Faviez C, Schuck S, Lillo-Le-Louët A, Texier N, Dahamna B, Huot C, Foulquié P, Pereira S, Leroux V, Karapetiantz P, Guenegou-Arnoux A, Katsahian S, Bousquet C, Burgun A. Mining Patients' Narratives in Social Media for Pharmacovigilance: Adverse Effects and Misuse of Methylphenidate. Frontiers in Pharmacology 2018;9 View
- Deng Z, Hong Z, Zhang W, Evans R, Chen Y. The Effect of Online Effort and Reputation of Physicians on Patients’ Choice: 3-Wave Data Analysis of China’s Good Doctor Website. Journal of Medical Internet Research 2019;21(3):e10170 View
- Han X, Li B, Zhang T, Qu J. Factors Associated With the Actual Behavior and Intention of Rating Physicians on Physician Rating Websites: Cross-Sectional Study. Journal of Medical Internet Research 2020;22(6):e14417 View
- Hao H, Zhang K, Wang W, Gao G. A tale of two countries: International comparison of online doctor reviews between China and the United States. International Journal of Medical Informatics 2017;99:37 View
- Luo A, Xin Z, Yuan Y, Wen T, Xie W, Zhong Z, Peng X, Ouyang W, Hu C, Liu F, Chen Y, He H. Multidimensional Feature Classification of the Health Information Needs of Patients With Hypertension in an Online Health Community Through Analysis of 1000 Patient Question Records: Observational Study. Journal of Medical Internet Research 2020;22(5):e17349 View
- TOPLU S, CANGÜR Ş. Text Mining Method in the Field of Health. Konuralp Tıp Dergisi 2020;12(2):236 View
- Liu J, Zhang W, Jiang X, Zhou Y. Data Mining of the Reviews from Online Private Doctors. Telemedicine and e-Health 2020;26(9):1157 View
- Shah A, Yan X, Tariq S, Ali M. What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modeling approach. Information Processing & Management 2021;58(3):102516 View
- Wu Q, Tang L. What Satisfies Parents of Pediatric Patients in China: A Grounded Theory Building Analysis of Online Physician Reviews. Health Communication 2022;37(10):1329 View
- Khanbhai M, Anyadi P, Symons J, Flott K, Darzi A, Mayer E. Applying natural language processing and machine learning techniques to patient experience feedback: a systematic review. BMJ Health & Care Informatics 2021;28(1):e100262 View
- Shah A, Yan X, Qayyum A, Naqvi R, Shah S. Mining topic and sentiment dynamics in physician rating websites during the early wave of the COVID-19 pandemic: Machine learning approach. International Journal of Medical Informatics 2021;149:104434 View
- Gong Y, Wang H, Xia Q, Zheng L, Shi Y. Factors that determine a Patient's willingness to physician selection in online healthcare communities: A trust theory perspective. Technology in Society 2021;64:101510 View
- Fairie P, Zhang Z, D'Souza A, Walsh T, Quan H, Santana M. Categorising patient concerns using natural language processing techniques. BMJ Health & Care Informatics 2021;28(1):e100274 View
- Wan Y, Peng Z, Wang Y, Zhang Y, Gao J, Ma B. Influencing factors and mechanism of doctor consultation volume on online medical consultation platforms based on physician review analysis. Internet Research 2021;31(6):2055 View
- Hu Y, Zhou H, Chen Y, Yao J, Su J. The influence of patient-generated reviews and doctor-patient relationship on online consultations in China. Electronic Commerce Research 2023;23(2):1115 View
- Saifee D, Hudnall M, Raja U. Physician Gender, Patient Risk, and Web-Based Reviews: Longitudinal Study of the Relationship Between Physicians’ Gender and Their Web-Based Reviews. Journal of Medical Internet Research 2022;24(4):e31659 View
- Liu J, Gao L. Research on the Characteristics and Usefulness of User Reviews of Online Mental Health Consultation Services: A Content Analysis. Healthcare 2021;9(9):1111 View
- Hsu Y, Chiu Y, Wang J, Liu H. Impacts of physician promotion on the online healthcare community: Using a difference-in-difference approach. DIGITAL HEALTH 2022;8:205520762211063 View
- Hsu Y, Duan R, Chiu Y, Wang J. Understanding the Inequality of Web Traffic and Engagement in Online Healthcare Communities. Frontiers in Public Health 2022;10 View
- Wei X, Hsu Y. Extracting Additional Influences From Physician Profiles With Topic Modeling: Impact on Ratings and Page Views in Online Healthcare Communities. Frontiers in Psychology 2022;13 View
- Yin R, Tian R, Wu J, Gan F. Exploring the Factors Associated with Mental Health Attitude in China: A Structural Topic Modeling Approach. International Journal of Environmental Research and Public Health 2022;19(19):12579 View
- Du Y, Chen Z, Yang J, Morente-Molinera J, Zhang L, Herrera-Viedma E. A Textual Data-Oriented Method for Doctor Selection in Online Health Communities. Sustainability 2023;15(2):1241 View
- Wu J, Zhang G, Xing Y, Liu Y, Zhang Z, Dong Y, Herrera-Viedma E. A sentiment analysis driven method based on public and personal preferences with correlated attributes to select online doctors. Applied Intelligence 2023;53(16):19093 View
- A. Rahim A, Ibrahim M, Musa K, Chua S, Yaacob N. Assessing Patient-Perceived Hospital Service Quality and Sentiment in Malaysian Public Hospitals Using Machine Learning and Facebook Reviews. International Journal of Environmental Research and Public Health 2021;18(18):9912 View
- Xie Y, Xiang F. An improved approach based on dynamic mixed sampling and transfer learning for topic recognition: a case study on online patient reviews. Online Information Review 2022;46(6):1017 View
- Barnett J, Bjarnadóttir M, Anderson D, Chen C. Understanding Gender Biases and Differences in Web-Based Reviews of Sanctioned Physicians Through a Machine Learning Approach: Mixed Methods Study. JMIR Formative Research 2022;6(9):e34902 View
- Chandrasekaran R, Bapat P, Jeripity Venkata P, Moustakas E. Do Patients Assess Physicians Differently in Video Visits as Compared with In-Person Visits? Insights from Text-Mining Online Physician Reviews. Telemedicine and e-Health 2023;29(10):1557 View
- Shah A, Muhammad W, Lee K, Naqvi R. Examining Different Factors in Web-Based Patients’ Decision-Making Process: Systematic Review on Digital Platforms for Clinical Decision Support System. International Journal of Environmental Research and Public Health 2021;18(21):11226 View
- Li G, Han C, Liu P. Does Internet Use Affect Medical Decisions among Older Adults in China? Evidence from CHARLS. Healthcare 2021;10(1):60 View
- Wang H, Sun K, Wang Y. Exploring the Chinese Public’s Perception of Omicron Variants on Social Media: LDA-Based Topic Modeling and Sentiment Analysis. International Journal of Environmental Research and Public Health 2022;19(14):8377 View
- Liu J, Gao L. Lurking or active? The influence of user participation behavior in online mental health communities on the choice and evaluation of doctors. Journal of Affective Disorders 2022;301:454 View
- Khanbhai M, Warren L, Symons J, Flott K, Harrison-White S, Manton D, Darzi A, Mayer E. Using natural language processing to understand, facilitate and maintain continuity in patient experience across transitions of care. International Journal of Medical Informatics 2022;157:104642 View
- Xu R, Zhou L, Wong E, Wang D. Investigating Medical Student's Preferences for Internet-Based Healthcare Services: A Best-Worst Scaling Survey. Frontiers in Public Health 2021;9 View
- Fan W, Zhou Q, Qiu L, Kumar S. Should Doctors Open Online Consultation Services? An Empirical Investigation of Their Impact on Offline Appointments. Information Systems Research 2023;34(2):629 View
- Shu T, Wang Z, Jia H, Zhao W, Zhou J, Peng T. Consumers’ Opinions towards Public Health Effects of Online Games: An Empirical Study Based on Social Media Comments in China. International Journal of Environmental Research and Public Health 2022;19(19):12793 View
- Liu X, Zhou Y, Wang Z. Preference access of users' cancer risk perception using disease-specific online medical inquiry texts. Information Processing & Management 2022;59(1):102737 View
- Tian R, Yin R, Gan F. Exploring public attitudes toward live-streaming fitness in China: A sentiment and content analysis of China's social media Weibo. Frontiers in Public Health 2022;10 View
- Li J, Pang P, Xiao Y, Wong D. Changes in Doctor–Patient Relationships in China during COVID-19: A Text Mining Analysis. International Journal of Environmental Research and Public Health 2022;19(20):13446 View
- Zhou C, Yang S, Chen Y, Zhou S, Li Y, Qazi A. How does topic consistency affect online review helpfulness? The role of review emotional intensity. Electronic Commerce Research 2023;23(4):2943 View
- Wang P, Li S, Wang Z, Jiao M, Zhang Y, Huang W, Ning N, Gao L, Shan L, Li Y, Wu Q. Perceptions of the benefits of the basic medical insurance system among the insured: a mixed methods research of a northern city in China. Frontiers in Public Health 2023;11 View
- Yu H, Chiu Y, Wang J, Yu J, Hsu Y. Electronic consultation accessibility influence on patient assessments: A case–control study with user-generated tags of physician expertise. DIGITAL HEALTH 2023;9 View
- Stanworth J, Hsu R, Stanworth P, Kemp J, Tzen R, Wu H. When Culture Matters: Using Compliments and Complaints to Define and Influence Chinese Patients’ Satisfaction. Health Communication 2024;39(1):136 View
- Liu J, Jiang H. Exploring the Effects of Online Physician Voice Pitch Range and Filled Pauses on Patient Satisfaction in Mobile Health Communication. Health Communication 2024;39(13):3258 View
- Kalabikhina I, Moshkin V, Kolotusha A, Kashin M, Klimenko G, Kazbekova Z. Advancing Semantic Classification: A Comprehensive Examination of Machine Learning Techniques in Analyzing Russian-Language Patient Reviews. Mathematics 2024;12(4):566 View
- Liu X, Zhou Y, Wang Z, Kumar A, Biswas B. Disease Topic Modeling of Users' Inquiry Texts: A Text Mining-Based PQDR-LDA Model for Analyzing the Online Medical Records. IEEE Transactions on Engineering Management 2024;71:6319 View
- Zhao Y, Li T, Yuan Q, Deng S. How to detect fake online physician reviews: A deep learning approach. DIGITAL HEALTH 2024;10 View
- Liu J, Ding P, Jiang H. Exploring sources of patient dissatisfaction in mobile health communication: A text analysis based on structural topic model. DIGITAL HEALTH 2024;10 View
- Liu Y, Ren X, Ji F, Liang C, Wu J. A Kansei engineering-based decision-making method for offline medical service quality evaluation with multidimensional attributes. Socio-Economic Planning Sciences 2024;96:102100 View