The Voice of Chinese Health Consumers: A Text Mining Approach to Web-Based Physician Reviews
The Voice of Chinese Health Consumers: A Text Mining Approach to Web-Based Physician Reviews
Haijing Hao
1
, PhD ;
Kunpeng Zhang
2
, PhD
1
University of Massachusetts Boston, Department of Management Science and Information Systems, Boston, MA, United States
2
University of Maryland College Park, Department of Decision, Operations & Information Technologies, College Park, MD, United States
Corresponding Author:
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Haijing Hao, PhD
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University of Massachusetts Boston
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Department of Management Science and Information Systems
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100 Morrissey Blvd
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Boston, MA, 02125
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United States
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Phone:
1 8572728162
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Fax: 1 6172877887
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Email: haohaijing@gmail.com