This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (126) Medicine 2.0: Social Media, Open, Participatory, Collaborative Medicine (1552) Participatory Medicine & E-Patients (758) Infodemiology and Infoveillance (1269) Peer-to-Peer Support and Online Communities (592) Quality Improvement (223)

Published on in Vol 17, No 4 (2015): April

Identifying Key Hospital Service Quality Factors in Online Health Communities

Identifying Key Hospital Service Quality Factors in Online Health Communities

Identifying Key Hospital Service Quality Factors in Online Health Communities

Authors of this article:

Yuchul Jung1 Author Orcid Image ;   Cinyoung Hur2 Author Orcid Image ;   Dain Jung3 Author Orcid Image ;   Minki Kim4 Author Orcid Image
Article Authors Cited by (31) Tweetations (14) Metrics

Yuchul Jung   1 , PhD ;   Cinyoung Hur   2 , MS Comp Sc ;   Dain Jung   3 , BSC, PhD Student ;   Minki Kim   4 , PhD

1 Korea Institute of Science and Technology Information, Daejeon, Republic of Korea

2 Electronics and Telecommunications Research Institute, Daejeon, Republic of Korea

3 Korea Advanced Institute of Science and Technology, Department of Business and Technology Management, Daejeon, Republic of Korea

4 Korea Advanced Institute of Science and Technology, College of Business, Seoul, Republic of Korea

Corresponding Author:

  • Minki Kim, PhD
  • Korea Advanced Institute of Science and Technology
  • College of Business
  • S304, KAIST Business School
  • 85 Hoegiro, Dongdaemun-gu
  • Seoul, 130-722
  • Republic of Korea
  • Phone: 82 29583512
  • Fax: 82 29583620
  • Email: minki.kim@kaist.ac.kr