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Physician and Health Services Rating by Consumers (142) Medicine 2.0: Social Media, Open, Participatory, Collaborative Medicine (1999) Participatory Medicine & E-Patients (907) Infodemiology and Infoveillance (1618) Peer-to-Peer Support and Online Communities (853) Quality Improvement (314)

Published on in Vol 17, No 4 (2015): April

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Identifying Key Hospital Service Quality Factors in Online Health Communities

Identifying Key Hospital Service Quality Factors in Online Health Communities

Authors of this article:

Yuchul Jung1 Author Orcid Image ;   Cinyoung Hur2 Author Orcid Image ;   Dain Jung3 Author Orcid Image ;   Minki Kim4 Author Orcid Image
Article Authors Cited by (36) Tweetations (13) Metrics

Yuchul Jung   1 , PhD ;   Cinyoung Hur   2 , MS Comp Sc ;   Dain Jung   3 , BSC, PhD Student ;   Minki Kim   4 , PhD

1 Korea Institute of Science and Technology Information, Daejeon, Republic of Korea

2 Electronics and Telecommunications Research Institute, Daejeon, Republic of Korea

3 Korea Advanced Institute of Science and Technology, Department of Business and Technology Management, Daejeon, Republic of Korea

4 Korea Advanced Institute of Science and Technology, College of Business, Seoul, Republic of Korea

Corresponding Author:

  • Minki Kim, PhD
  • Korea Advanced Institute of Science and Technology
  • College of Business
  • S304, KAIST Business School
  • 85 Hoegiro, Dongdaemun-gu
  • Seoul 130-722
  • Republic of Korea
  • Phone: 82 29583512
  • Fax: 82 29583620
  • Email: minki.kim@kaist.ac.kr