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Published on in Vol 28 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/78506, first published .
Hand drawing a "Process" flowchart with steps on paper, beside a calculator.

The Implementation of a Business Process Model and Notation for Modeling Patient Health Care Trajectories: Systematic Review

The Implementation of a Business Process Model and Notation for Modeling Patient Health Care Trajectories: Systematic Review

Jean-Baptiste Gartner   1 , PhD ;   Paolo Landa   2 , PhD ;   Matthew T Haren   1 , PhD ;   Célia Lemaire   3 , PhD ;   Elena Tanfani   4 , PhD ;   Catherine Paquet   5 , PhD ;   Frédéric Bergeron   6 ;   André Côté   1 , PhD

1 Department of Management, Faculty of Administrative Sciences, Laval University, Québec, QC, Canada

2 Department of Operations and Decision Systems, Faculty of Administrative Sciences, Laval University, Québec, QC, Canada

3 iaelyon School of Management, Université Lyon 3, Lyon, France

4 Department of Economics, University of Genova, Genova, Italy

5 Marketing Department, Faculty of Administrative Sciences, Laval University, Québec, QC, Canada

6 Library and Advisory Services Division, Laval University, Québec, QC, Canada

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