Designing Patient-Friendly Messages: Tutorial on Applying Human-Centered, Self-Determination Theory With AI Considerations

Ashley C Griffin   ^{1, 2} , PhD ;   Sarah J Javier   ^{1, 3} , PhD ;   Madeleine Golding   ¹ , MPH ;   Travis W Runnels   ⁴ , BA ;   Marianne S Matthias   ^{5, 6, 7} , PhD ;   Stephanie L Shimada   ^{8, 9, 10} , PhD ;   Diana M Higgins   ^{11, 12} , PhD ;   Donna M Zulman   ^{1, 13} , MD ;   Amanda M Midboe   ^{1, 14} , PhD

¹ Center for Innovation to Implementation, VA Palo Alto Health Care System, Menlo Park, CA, United States

² Center for Biomedical Informatics Research, School of Medicine, Stanford University, Stanford, CA, United States

³ School of Medicine, Stanford University, Stanford, CA, United States

⁴ Enterprise Measurement and Design, Veterans Experience Office, United States Department of Veterans Affairs, Menlo Park, CA, United States

⁵ Center for Health Information and Communication, Richard L. Roudebush VA Medical Center, Indianapolis, IN, United States

⁶ Regenstrief Institute, Indianapolis, IN, United States

⁷ Department of Medicine, School of Medicine, Indiana University, Indianapolis, IN, United States

⁸ Center for Health Optimization and Implementation Research, VA Bedford Healthcare System, Bedford, MA, United States

⁹ Department of Health Law, Policy, and Management, School of Public Health, Boston University, Boston, MA, United States

¹⁰ Department of Population and Quantitative Health Sciences, University of Massachusetts Chan Medical School, Worcester, MA, United States

¹¹ Durham VA Health Care System, Durham, NC, United States

¹² Department of Psychiatry, Chobanian and Avedisian School of Medicine, Boston University, Boston, MA, United States

¹³ Division of Primary Care and Population Health, Department of Medicine, School of Medicine, Stanford University, Stanford, CA, United States

¹⁴ Department of Public Health Sciences, Division of Health Policy and Management, School of Medicine, University of California, Davis, Davis, CA, United States