This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (740) Consumer & Patient Education and Shared-Decision Making (862) New Technologies (108) Patient Education for Cancer (227) Innovations and Technology for Cancer Prevention and Screening (201) Precision Medicine and Genetics (80)

Published on in Vol 27 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/73391, first published .
Bridging Technology and Pretest Genetic Services: Quantitative Study of Chatbot Interaction Patterns, User Characteristics, and Genetic Testing Decisions

Bridging Technology and Pretest Genetic Services: Quantitative Study of Chatbot Interaction Patterns, User Characteristics, and Genetic Testing Decisions

Bridging Technology and Pretest Genetic Services: Quantitative Study of Chatbot Interaction Patterns, User Characteristics, and Genetic Testing Decisions

Authors of this article:

Yang Yi1, 2 Author Orcid Image ;   Lauren Kaiser-Jackson2 Author Orcid Image ;   Jemar R Bather3, 4 Author Orcid Image ;   Melody S Goodman3, 4 Author Orcid Image ;   Daniel Chavez-Yenter5, 6 Author Orcid Image ;   Richard L Bradshaw7 Author Orcid Image ;   Rachelle Lorenz Chambers8 Author Orcid Image ;   Whitney F Espinel2 Author Orcid Image ;   Rachel Hess9, 10 Author Orcid Image ;   Devin M Mann11 Author Orcid Image ;   Rachel Monahan8, 11 Author Orcid Image ;   David W Wetter9, 12 Author Orcid Image ;   Ophira Ginsburg13 Author Orcid Image ;   Meenakshi Sigireddi8 Author Orcid Image ;   Kensaku Kawamoto7 Author Orcid Image ;   Guilherme Del Fiol7 Author Orcid Image ;   Saundra S Buys2, 10 Author Orcid Image ;   Kimberly A Kaphingst1, 2 Author Orcid Image
Article Authors Cited by Tweetations (2) Metrics

Yang Yi   1, 2 , PhD ;   Lauren Kaiser-Jackson   2 , BS ;   Jemar R Bather   3, 4 , PhD ;   Melody S Goodman   3, 4 , PhD ;   Daniel Chavez-Yenter   5, 6 , PhD ;   Richard L Bradshaw   7 , PhD ;   Rachelle Lorenz Chambers   8 , MS, CGC ;   Whitney F Espinel   2 , MS, CGC ;   Rachel Hess   9, 10 , MS, MD ;   Devin M Mann   11 , MD ;   Rachel Monahan   8, 11 , BA ;   David W Wetter   9, 12 , PhD ;   Ophira Ginsburg   13 , MD ;   Meenakshi Sigireddi   8 , MD ;   Kensaku Kawamoto   7 , MHS, MD, PhD ;   Guilherme Del Fiol   7 , MD, PhD ;   Saundra S Buys   2, 10 , MD ;   Kimberly A Kaphingst   1, 2 , ScD

1 Department of Communication, University of Utah, Salt Lake City, UT, United States

2 Huntsman Cancer Institute, Salt Lake City, UT, United States

3 Center for Anti-Racism, Social Justice & Public Health, School of Global Public Health, New York University, New York, United States

4 Department of Biostatistics, School of Global Public Health, New York University, New York, NY, United States

5 Division of Hematology-Oncology, Perelman School of Medicine, University of Pennsylvania, Philadelphia, United States

6 Department of Medical Ethics and Health Policy, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA, United States

7 Department of Biomedical Informatics, Spencer Fox Eccles School of Medicine, University of Utah, Salt Lake City, UT, United States

8 Perlmutter Cancer Center, NYU Langone Health, New York, NY, United States

9 Department of Population Health Sciences, Spencer Fox Eccles School of Medicine, University of Utah, Salt Lake City, UT, United States

10 Department of Internal Medicine, Spencer Fox Eccles School of Medicine, University of Utah, Salt Lake City, UT, United States

11 Department of Population Health, NYU Grossman School of Medicine, New York City, NY, United States

12 Center for Health Outcomes and Population Equity (HOPE), Huntsman Cancer Institute, Salt Lake City, UT, United States

13 Center for Global Health, National Cancer Institute, Rockville, MD, United States

Corresponding Author:

  • Yang Yi, PhD
  • Department of Communication
  • University of Utah
  • 255 S Central Campus Dr
  • Salt Lake City, UT 84112
  • United States
  • Phone: 1 7865460531
  • Email: Yang.Yi@hci.utah.edu