Usability, Engagement, and Report Usefulness of Chatbot-Based Family Health History Data Collection: Mixed Methods Analysis

Michelle Hoang Nguyen   ^{1, 2} , BS ;   João Sedoc   ³ , PhD ;   Casey Overby Taylor   ^{1, 2, 4} , PhD

¹ Institute for Computational Medicine, Johns Hopkins University, Baltimore, MD, United States

² Department of Biomedical Engineering, Johns Hopkins University School of Medicine, Baltimore, MD, United States

³ Department of Technology, Operations and Statistics, Stern School of Business, New York University, New York, NY, United States

⁴ Division of General Internal Medicine, Department of Medicine, Johns Hopkins University School of Medicine, Baltimore, MD, United States