This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (139) Participatory Medicine & E-Patients (845) Information Seeking, Information Needs (536) Health Services Research (530)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/46713, first published .
Effect of Negative Online Reviews and Physician Responses on Health Consumers’ Choice: Experimental Study

Effect of Negative Online Reviews and Physician Responses on Health Consumers’ Choice: Experimental Study

Effect of Negative Online Reviews and Physician Responses on Health Consumers’ Choice: Experimental Study

Authors of this article:

Xi Han1 Author Orcid Image ;   Yongxi Lin1 Author Orcid Image ;   Wenting Han2 Author Orcid Image ;   Ke Liao1 Author Orcid Image ;   Kefu Mei3 Author Orcid Image
Article Authors Cited by (2) Tweetations (3) Metrics

Journals

  1. Han X, Liao K, Zhang L, Han W, Li C. The Spillover Effect of Online Medical Consultation Services on Offline Physician–Patient Relationship: Patient Perspective. Health Communication 2025:1 View
  2. Bojanic D, Edara N, Zhang J. An Examination of Sentiment Analysis as a Tool for Gathering Visitor Insights from Online Review Sites for a Museum. Journal of Nonprofit & Public Sector Marketing 2025:1 View