This paper is in the following e-collection/theme issue:

Chatbots and Conversational Agents (531) Digital Health, Telehealth and e-Innovation in Clinical Settings (401) Theoretical Frameworks and Concepts (252) Mobile Health (mhealth) (2939) Research Instruments, Questionnaires, and Tools (576)

Published on in Vol 25 (2023)

This is a member publication of Imperial College London (Jisc)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/50767, first published .
Conversational Agents in Health Care: Expert Interviews to Inform the Definition, Classification, and Conceptual Framework

Conversational Agents in Health Care: Expert Interviews to Inform the Definition, Classification, and Conceptual Framework

Conversational Agents in Health Care: Expert Interviews to Inform the Definition, Classification, and Conceptual Framework

Authors of this article:

Laura Martinengo1 Author Orcid Image ;   Xiaowen Lin1 Author Orcid Image ;   Ahmad Ishqi Jabir1, 2 Author Orcid Image ;   Tobias Kowatsch2, 3, 4, 5 Author Orcid Image ;   Rifat Atun6 Author Orcid Image ;   Josip Car7, 8 Author Orcid Image ;   Lorainne Tudor Car1, 8 Author Orcid Image
Article Authors Cited by (2) Tweetations (5) Metrics

Laura Martinengo   1 , MD, PhD ;   Xiaowen Lin   1 , BA ;   Ahmad Ishqi Jabir   1, 2 , BSc, MSc ;   Tobias Kowatsch   2, 3, 4, 5 , PhD ;   Rifat Atun   6 , MBBS, MBA, DIC ;   Josip Car   7, 8 , MSc, MD, PhD, DIC ;   Lorainne Tudor Car   1, 8 , MSc, MD, PhD

1 Lee Kong Chian School of Medicine, Nanyang Technological University Singapore, Singapore, Singapore

2 Future Health Technologies Programme, Campus for Research Excellence and Technological Enterprise, Singapore-ETH Centre, Singapore, Singapore

3 Institute for Implementation Science in Health Care, University of Zurich, Zurich, Switzerland

4 School of Medicine, University of St.Gallen, St.Gallen, Switzerland

5 Centre for Digital Health Interventions, Department of Management, Technology, and Economics, ETH Zurich, Zurich, Switzerland

6 Department of Global Health and Population, Harvard T.H. Chan School of Public Health, Harvard University, Cambridge, MA, United States

7 Centre for Population Health Sciences, Lee Kong Chian School of Medicine, Nanyang Technological University Singapore, Singapore, Singapore

8 Department of Primary Care and Public Health, School of Public Health, Imperial College London, London, United Kingdom

Corresponding Author:

  • Lorainne Tudor Car, MSc, MD, PhD
  • Lee Kong Chian School of Medicine
  • Nanyang Technological University Singapore
  • 11 Mandalay Road, Level 18
  • Singapore, 308232
  • Singapore
  • Phone: 65 69047155
  • Email: lorainne.tudor.car@ntu.edu.sg